zc_install "problems with session support"

[noppie]

trying to install 157c
and i get this error

Some problems that need fixing before we continue
Problems with session support

went to the debug files and saw this ---------------
Jun 20 2021 18:17 -- checkInitialSession
FAILED
(
[sessionName] => zenInstallerId <<<<<<<-----------first error... please help
)


---------------
Jun 20 2021 18:17 -- checkIniGet
PASSED
(
[inigetName] => session.use_trans_sid
[expectedValue] =>
)


---------------
Jun 20 2021 18:17 -- checkIniGet
PASSED
(
[inigetName] => session.auto_start
[expectedValue] =>
)


---------------
Jun 20 2021 18:17 -- checkDBConnection
PASSED

---------------
Jun 20 2021 18:17 -- checkExtension
PASSED
(
[extension] => gd
)


---------------
Jun 20 2021 18:17 -- checkExtension
PASSED
(
[extension] => zlib
)


---------------
Jun 20 2021 18:17 -- checkExtension
PASSED
(
[extension] => openssl
)


---------------
Jun 20 2021 18:17 -- checkExtension
PASSED
(
[extension] => curl
)


---------------
Jun 20 2021 18:17 -- checkFunctionExists
PASSED
(
[functionName] => curl_init
)


---------------
Jun 20 2021 18:17 -- checkFunctionExists
PASSED
(
[functionName] => xml_parser_create
)


---------------
Jun 20 2021 18:17 -- checkIniGet
FAILED
(
[inigetName] => output_buffering <<<<<<<------ 2nd error look up for next error
[expectedValue] => 1
)


---------------
Jun 20 2021 18:17 -- checkHttpsRequest
PASSED

[mc12345678]

While the above link potentially addresses the "second" problem, the first obviously needs to be corrected first and while I don't necessarily expect it to resolve the second issue, it just may lead to a correction.

Because there seems to be a session issue, may I suggest possibly outputting the session info associated with this server? This can be done by sending the phpinfo to the browser.

Hopefully you know how to either add a file to the server or "repurpose" an existing file.

Essentially, need a file that has a php extension and the following contents. I do not advise calling the file phpinfo, but instead something obscure that you know the name of. When done, this file can be restored or removed so that php info is not directly available by others on the internet.

So the content of this file could as a minimum be like this:

<?php
echo phpinfo();

Note that there are no spaces before the first character of text.

Once this file is on the server say in the root of your store, then access it with your browser. So if the file was called myinfo.php, then access it by https: // domain name / myinfo.php (don't use spaces though and if you don't have an SSL certificate, then change https to http and start looking to get an SSL certificate.)

Then scroll down and copy/paste the session section to the forum. If necessary, please encapsulate in [code][/code] tags so that it is easily readable.

[noppie]

thank you for responding.. here it is

session
Session Support	enabled
Registered save handlers	files user
Registered serializer handlers	php_serialize php php_binary
Directive	Local Value	Master Value


session.auto_start	Off	Off
session.cache_expire	180	180
session.cache_limiter	nocache	nocache
session.cookie_domain	no value	no value
session.cookie_httponly	no value	no value
session.cookie_lifetime	0	0
session.cookie_path	/	/
session.cookie_samesite	no value	no value
session.cookie_secure	0	0
session.gc_divisor	0	0
session.gc_maxlifetime	1440	1440
session.gc_probability	0	0
session.lazy_write	On	On
session.name	PHPSESSID	PHPSESSID
session.referer_check	no value	no value
session.save_handler	files	files
session.save_path	/var/cpanel/php/sessions/ea-php71	/var/cpanel/php/sessions/ea-php74
session.serialize_handler	php	php
session.sid_bits_per_character	4	4
session.sid_length	32	32
session.upload_progress.cleanup	On	On
session.upload_progress.enabled	On	On
session.upload_progress.freq	1%	1%
session.upload_progress.min_freq	1	1
session.upload_progress.name	PHP_SESSION_UPLOAD_PROGRESS	PHP_SESSION_UPLOAD_PROGRESS
session.upload_progress.prefix	upload_progress_	upload_progress_
session.use_cookies	1	1
session.use_only_cookies	1	1
session.use_strict_mode	0	0
session.use_trans_sid	0	0
SimpleXML
SimpleXML support	enabled
Schema support	enabled

[noppie]

what is strange.. i just uploaded and installed wordpress on this domain, with no problems.

[noppie]

my hosting company finally admitted it was them and fix it. i did give them a piece of my mind.. almost a week on this. all is working.. yea

[lat9]

my hosting company finally admitted it was them and fix it. i did give them a piece of my mind.. almost a week on this. all is working.. yea

What's the name of your hosting company?

[mc12345678]

my hosting company finally admitted it was them and fix it. i did give them a piece of my mind.. almost a week on this. all is working.. yea

Also, when "redoing" the above requested action of reviewing the sessions info (or pulling it from the version link in the admin), what differences if any are there? (fine to just post the "new" content and readers here can figure it out as necessary.