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  1. #1
    Join Date
    Mar 2004
    Posts
    201
    Plugin Contributions
    0

    Default zc_install "problems with session support"

    trying to install 157c
    and i get this error
    Some problems that need fixing before we continue
    Problems with session support
    went to the debug files and saw this ---------------
    Jun 20 2021 18:17 -- checkInitialSession
    FAILED
    (
    [sessionName] => zenInstallerId <<<<<<<-----------first error... please help
    )


    ---------------
    Jun 20 2021 18:17 -- checkIniGet
    PASSED
    (
    [inigetName] => session.use_trans_sid
    [expectedValue] =>
    )


    ---------------
    Jun 20 2021 18:17 -- checkIniGet
    PASSED
    (
    [inigetName] => session.auto_start
    [expectedValue] =>
    )


    ---------------
    Jun 20 2021 18:17 -- checkDBConnection
    PASSED

    ---------------
    Jun 20 2021 18:17 -- checkExtension
    PASSED
    (
    [extension] => gd
    )


    ---------------
    Jun 20 2021 18:17 -- checkExtension
    PASSED
    (
    [extension] => zlib
    )


    ---------------
    Jun 20 2021 18:17 -- checkExtension
    PASSED
    (
    [extension] => openssl
    )


    ---------------
    Jun 20 2021 18:17 -- checkExtension
    PASSED
    (
    [extension] => curl
    )


    ---------------
    Jun 20 2021 18:17 -- checkFunctionExists
    PASSED
    (
    [functionName] => curl_init
    )


    ---------------
    Jun 20 2021 18:17 -- checkFunctionExists
    PASSED
    (
    [functionName] => xml_parser_create
    )


    ---------------
    Jun 20 2021 18:17 -- checkIniGet
    FAILED
    (
    [inigetName] => output_buffering <<<<<<<------ 2nd error look up for next error
    [expectedValue] => 1
    )


    ---------------
    Jun 20 2021 18:17 -- checkHttpsRequest
    PASSED
    My Multi_Site Zen Carts
    http://herasonlinemarket.com

  2. #2
    Join Date
    Jul 2012
    Posts
    16,444
    Plugin Contributions
    17

    Default Re: session support

    While the above link potentially addresses the "second" problem, the first obviously needs to be corrected first and while I don't necessarily expect it to resolve the second issue, it just may lead to a correction.

    Because there seems to be a session issue, may I suggest possibly outputting the session info associated with this server? This can be done by sending the phpinfo to the browser.

    Hopefully you know how to either add a file to the server or "repurpose" an existing file.

    Essentially, need a file that has a php extension and the following contents. I do not advise calling the file phpinfo, but instead something obscure that you know the name of. When done, this file can be restored or removed so that php info is not directly available by others on the internet.

    So the content of this file could as a minimum be like this:
    Code:
    <?php
    echo phpinfo();
    Note that there are no spaces before the first character of text.

    Once this file is on the server say in the root of your store, then access it with your browser. So if the file was called myinfo.php, then access it by https: // domain name / myinfo.php (don't use spaces though and if you don't have an SSL certificate, then change https to http and start looking to get an SSL certificate.)

    Then scroll down and copy/paste the session section to the forum. If necessary, please encapsulate in [code][/code] tags so that it is easily readable.
    Last edited by mc12345678; 21 Jun 2021 at 09:45 PM.
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  3. #3
    Join Date
    Mar 2004
    Posts
    201
    Plugin Contributions
    0

    Default Re: session support

    thank you for responding.. here it is

    Code:
    session
    Session Support	enabled
    Registered save handlers	files user
    Registered serializer handlers	php_serialize php php_binary
    Directive	Local Value	Master Value
    
    
    session.auto_start	Off	Off
    session.cache_expire	180	180
    session.cache_limiter	nocache	nocache
    session.cookie_domain	no value	no value
    session.cookie_httponly	no value	no value
    session.cookie_lifetime	0	0
    session.cookie_path	/	/
    session.cookie_samesite	no value	no value
    session.cookie_secure	0	0
    session.gc_divisor	0	0
    session.gc_maxlifetime	1440	1440
    session.gc_probability	0	0
    session.lazy_write	On	On
    session.name	PHPSESSID	PHPSESSID
    session.referer_check	no value	no value
    session.save_handler	files	files
    session.save_path	/var/cpanel/php/sessions/ea-php71	/var/cpanel/php/sessions/ea-php74
    session.serialize_handler	php	php
    session.sid_bits_per_character	4	4
    session.sid_length	32	32
    session.upload_progress.cleanup	On	On
    session.upload_progress.enabled	On	On
    session.upload_progress.freq	1%	1%
    session.upload_progress.min_freq	1	1
    session.upload_progress.name	PHP_SESSION_UPLOAD_PROGRESS	PHP_SESSION_UPLOAD_PROGRESS
    session.upload_progress.prefix	upload_progress_	upload_progress_
    session.use_cookies	1	1
    session.use_only_cookies	1	1
    session.use_strict_mode	0	0
    session.use_trans_sid	0	0
    SimpleXML
    SimpleXML support	enabled
    Schema support	enabled
    My Multi_Site Zen Carts
    http://herasonlinemarket.com

  4. #4
    Join Date
    Mar 2004
    Posts
    201
    Plugin Contributions
    0

    Default Re: session support

    what is strange.. i just uploaded and installed wordpress on this domain, with no problems.
    My Multi_Site Zen Carts
    http://herasonlinemarket.com

  5. #5
    Join Date
    Mar 2004
    Posts
    201
    Plugin Contributions
    0

    Default Re: session support

    my hosting company finally admitted it was them and fix it. i did give them a piece of my mind.. almost a week on this. all is working.. yea
    My Multi_Site Zen Carts
    http://herasonlinemarket.com

  6. #6
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    11,307
    Plugin Contributions
    80

    Default Re: session support

    Quote Originally Posted by noppie View Post
    my hosting company finally admitted it was them and fix it. i did give them a piece of my mind.. almost a week on this. all is working.. yea
    What's the name of your hosting company?

  7. #7
    Join Date
    Jul 2012
    Posts
    16,444
    Plugin Contributions
    17

    Default Re: session support

    Quote Originally Posted by noppie View Post
    my hosting company finally admitted it was them and fix it. i did give them a piece of my mind.. almost a week on this. all is working.. yea
    Also, when "redoing" the above requested action of reviewing the sessions info (or pulling it from the version link in the admin), what differences if any are there? (fine to just post the "new" content and readers here can figure it out as necessary.
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

 

 

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