That Software Guy. My Store: Zen Cart Modifications
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I need to add this to the docs because when this happens you just go into a black hole of aggravation.
BTW relevant docs here:
https://docs.zen-cart.com/user/security/passwords/
https://docs.zen-cart.com/user/troub...dmin_password/
That Software Guy. My Store: Zen Cart Modifications
Available for hire - See my ad in Services
Plugin Moderator, Documentation Curator, Chief Cook and Bottle-Washer.
Do you benefit from Zen Cart? Then please support the project.
My client is also having this issue. She is prompted to make a new password and then every password she tries (including the randomly generated ones) are rejected. As the original poster said, I tried the forgot password option, but she isn't receiving any emails at all to reset the password, even though it's saying it's been sent. This happened some hours ago and not one of the reset password emails have arrived.
The only plugin I can find for her is DisplayLogs plugin. However, the problem I'm needing to fix is her not being able to update the password.
Note that the rejection can be from either of two parts, the old password may be wrong when entering or on the change password screen, or the new password may not meet requirements one issue I believe or perhaps remember from a time gone by involves the use of special characters.
The use of a local password fill in application has been known to also cause an issue at the password change screen. The user should always type in the information to ensure that this is not the cause of not being able to change the password.
Would also suggest that at least initially that no special characters be used. There are some that wouldn't cause an issue but better to try without the special characters first.
ZC Installation/Maintenance Support <- Site
Contribution for contributions welcome...
ZC Installation/Maintenance Support <- Site
Contribution for contributions welcome...
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