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  1. #1
    Join Date
    Jan 2021
    Posts
    26
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    Default Pages not getting displayed /working.. Seeing only blank pages

    My website was working well.
    But today I could see some errors

    When I try to login from the front end it shows only a blank page.
    When I try to create a new account entering all details and when I click on the submit button, it shows only a blank page.
    When I click on add to the cart, it again shows a blank page
    When I click on checkout link, it shows only blank page.
    When I try to change the currency, it shows a blank page.

    No issues with other pages
    No issues accessing the admin panel.

    What is wrong with my site?
    How to correct it?

  2. #2
    Join Date
    Feb 2009
    Location
    UK
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    938
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    Default Re: Pages not getting displayed /working.. Seeing only blank pages

    Quote Originally Posted by RK123 View Post
    My website was working well.
    But today I could see some errors

    When I try to login from the front end it shows only a blank page.
    When I try to create a new account entering all details and when I click on the submit button, it shows only a blank page.
    When I click on add to the cart, it again shows a blank page
    When I click on checkout link, it shows only blank page.
    When I try to change the currency, it shows a blank page.

    No issues with other pages
    No issues accessing the admin panel.

    What is wrong with my site?
    How to correct it?
    This is a good place to start: https://docs.zen-cart.com/user/troub...ng/blank_page/

    Particularly the Debug Logs section.
    Simon

  3. #3
    Join Date
    Jan 2021
    Posts
    26
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    Default Re: Pages not getting displayed /working.. Seeing only blank pages

    Quote Originally Posted by simon1066 View Post
    This is a good place to start: https://docs.zen-cart.com/user/troub...ng/blank_page/

    Particularly the Debug Logs section.
    Thanks. I will go through it

  4. #4
    Join Date
    Feb 2009
    Location
    UK
    Posts
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    Default Re: Pages not getting displayed /working.. Seeing only blank pages

    Quote Originally Posted by RK123 View Post
    Thanks. I will go through it
    That's ok, a 'sudden' change in the operation of your site - assuming you haven't made any changes - can sometimes be attributed to a PHP version change by your host. Given you are using ZC v1.5.1 and that it's not compatible with recent PHP versions, then this seems likely. Post back here if you need help decoding the error logs (that you will probably have). Can't guarantee that it will be me who has the answers.
    Simon

  5. #5
    Join Date
    Jun 2007
    Location
    Eustis, Florida, USA, EARTH
    Posts
    787
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    0

    Default Re: Pages not getting displayed /working.. Seeing only blank pages

    check .htaccess. This is a frequent reason for pages not displaying.
    ZC v1.5.7 "I was so much older then...I'm younger than that now" Cut the umbilical cord with webhosts after 20 years. FREEDOM!

  6. #6
    Join Date
    Jan 2021
    Posts
    26
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    Default Re: Pages not getting displayed /working.. Seeing only blank pages

    Quote Originally Posted by pixelpadre View Post
    check .htaccess. This is a frequent reason for pages not displaying.
    Ok. Let me check

  7. #7
    Join Date
    Apr 2006
    Location
    West Salem, IL
    Posts
    2,648
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    0

    Default Re: Pages not getting displayed /working.. Seeing only blank pages

    What version of PHP is your cart running? you can see this in the admin under tools>server version info
    Mike
    GeekHost - Zen Cart Certified & PCI Compliant Hosting
    The Zen Cart Forum...Better than a monitor covered with post-it notes!

  8. #8
    Join Date
    Jan 2021
    Posts
    26
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    0

    Default Re: Pages not getting displayed /working.. Seeing only blank pages

    It is Version 5.6.27

  9. #9
    Join Date
    Jun 2007
    Location
    Eustis, Florida, USA, EARTH
    Posts
    787
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    0

    Default Re: Pages not getting displayed /working.. Seeing only blank pages

    Quote Originally Posted by RK123 View Post
    It is Version 5.6.27
    Yikes
    ZC v1.5.7 "I was so much older then...I'm younger than that now" Cut the umbilical cord with webhosts after 20 years. FREEDOM!

  10. #10
    Join Date
    Jan 2004
    Location
    N of San Antonio TX
    Posts
    8,079
    Plugin Contributions
    9

    Default Re: Pages not getting displayed /working.. Seeing only blank pages

    1.5.1 was not really designed to work with PHP 5.6. If the move to 5.6 was recent by you or your host, that's probably your problem.

    Your version is nine years old and does not include some security changes.

    If you have cPanel, moving to the new version can be done without a great headache. We recommend creating a _test folder to do this.
    Did you read the posting tips?!?
    myZenCartHost.com - Zen Cart Certified, PCI Compatible Hosting by JEANDRET
    Free Domain, SSL, and Magic Thumb with Semi-Annual or longer plan.

 

 
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