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  1. #1
    Join Date
    Jan 2014
    Posts
    216
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    Default Clean install issues

    I have v1.5.5f running fine. I wanted to upgrade to 1.5.7c by a clean install. I made a new mysqul database that is empty. I unzipped the files into a folder called store1. Changed all the permissions as asked in the install PDF file. I edited the config.php files to have the info pointing to my datbase. I also renamed the admin folder. When I try to do the install I get an error. the system inspection screen has the following.

    Code:
    System Inspection
    TIP: More information may be available by clicking on the titles of some errors and warnings.
    An existing configure.php file was found, indicating a pre-existing installation.
    Some problems that need fixing before we continue
    Problems with session support
    Some Other Issues:
    For maximum security and compatibility you should be using PHP 7.3 or newer. This installation can proceed, but note that your site will not be PCI Compliant when running out-of-date software.
    
    Consult the PHP Website for specifics.
    
    For more information about version compatibility and server requirements see Zen Cart Server Requirements
    
    The GZip Extension in PHP is not enabled
    [ NOTE: This may not be relevant if you are using Nginx and handling GZip within Nginx. ]
    I'm running PHP 7.3
    Below is the install log.
    Code:
    ---------------
    Oct 16 2021 3:11 -- backupConfigureFiles
    PASSED
    
    ---------------
    Oct 16 2021 3:11 -- CheckWriteableFile
    PASSED
    (
        [fileDir] => /my_hidden_folders//store1/includes/configure.php
        [changePerms] => 0664
        [createFile] => 1
    )
    
    
    ---------------
    Oct 16 2021 3:11 -- CheckWriteableAdminFile
    PASSED
    (
        [fileDir] => includes/configure.php
        [changePerms] => 0664
        [createFile] => 1
    )
    
    
    ---------------
    Oct 16 2021 3:11 -- checkPhpVersion
    PASSED
    (
        [version] => 5.6.0
        [versionTest] => ge
        [localErrorText] => PHP Version should be greater than 5.6.0
    )
    
    
    ---------------
    Oct 16 2021 3:11 -- checkPhpVersion
    PASSED
    (
        [version] => 8.1.0
        [versionTest] => lt
        [localErrorText] => PHP Version should be less than 8.0.x
    )
    
    
    ---------------
    Oct 16 2021 3:11 -- checkPhpVersion
    FAILED
    (
        [version] => 7.3.12
        [versionTest] => ge
    )
    
    
    ---------------
    Oct 16 2021 3:11 -- checkIsZCVersionCurrent
    PASSED
    
    ---------------
    Oct 16 2021 3:11 -- checkExtension
    PASSED
    (
        [extension] => mysqli
    )
    
    
    ---------------
    Oct 16 2021 3:11 -- checkWriteableDir
    PASSED
    (
        [fileDir] => /my_hidden_folders//store1/logs
    )
    
    
    ---------------
    Oct 16 2021 3:11 -- checkWriteableDir
    PASSED
    (
        [fileDir] => /my_hidden_folders//store1/cache
    )
    
    
    ---------------
    Oct 16 2021 3:11 -- checkWriteableDir
    PASSED
    (
        [fileDir] => /my_hidden_folders//store1/images
    )
    
    
    ---------------
    Oct 16 2021 3:11 -- checkWriteableDir
    PASSED
    (
        [fileDir] => /my_hidden_folders//store1/includes/languages/english/html_includes
    )
    
    
    ---------------
    Oct 16 2021 3:11 -- checkWriteableDir
    PASSED
    (
        [fileDir] => /my_hidden_folders//store1/media
    )
    
    
    ---------------
    Oct 16 2021 3:11 -- checkWriteableDir
    PASSED
    (
        [fileDir] => /my_hidden_folders//store1/pub
    )
    
    
    ---------------
    Oct 16 2021 3:11 -- checkHtaccessSupport
    PASSED
    I see the following.
    ---------------
    Oct 16 2021 3:11 -- checkPhpVersion
    FAILED
    (
    [version] => 7.3.12
    [versionTest] => ge
    )

    Any suggestions?
    my site is setup with wordpress, and I have my zencart folder located inside of the wordpress.

  2. #2
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    12,401
    Plugin Contributions
    87

    Default Re: Clean install issues

    That 'bit' that you highlighted indicates that, while the site's running a variant of PHP 7.3, that variant is less than PHP 7.3.12.

  3. #3
    Join Date
    Jan 2014
    Posts
    216
    Plugin Contributions
    0

    Default Re: Clean install issues

    but the specs has PHP 7.4 is recommended, but v1.5.7 "can" work with PHP 5.6 or newer

    If I try to switch to 7.4 it will note load

  4. #4
    Join Date
    Jan 2014
    Posts
    216
    Plugin Contributions
    0

    Default Re: Clean install issues

    So no clue. I talked to support this morning and said I could not update above 7.3.2 unless I went to 7.4 Told them what I was trying to do and was of little help so I had to run. Came home tonight and it would install. No clue what the missing link was.

  5. #5
    Join Date
    Jan 2004
    Location
    N of San Antonio TX
    Posts
    9,107
    Plugin Contributions
    11

    Default Re: Clean install issues

    Quote Originally Posted by cubmanky View Post
    So no clue. I talked to support this morning and said I could not update above 7.3.2 unless I went to 7.4 Told them what I was trying to do and was of little help so I had to run. Came home tonight and it would install. No clue what the missing link was.
    Just a WAG but, support probably looked at your site and found that PHP manager was not set to 7.4 and did it after talking to you.

    If you have cPanel, Plesk, etc. your host may have provided you with access to the PHP Manager where you can change your PHP to versions they provide on their server.

    I used to mess with a friend who was doing their own little html site. She had a 26K modem and I had DSL. She'd call to say she found a misspelling on the site. I'd access it and change it while we were talking. "Have you cleared your cash? Try hitting F5." "Oh, it's correct now."

    I DID 'fess up to what I did. Unlike your "support" guys.

 

 

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