Page 2 of 2 FirstFirst 12
Results 11 to 17 of 17
  1. #11
    Join Date
    Apr 2006
    Location
    West Salem, IL
    Posts
    2,694
    Plugin Contributions
    0

    Default Re: Office 365 Unable to Autorespond to Website Generated (Contact Us form) Emails?

    Why am I being blamed....LOL
    Mike
    GeekHost - Zen Cart Certified & PCI Compliant Hosting
    The Zen Cart Forum...Better than a monitor covered with post-it notes!

  2. #12
    Join Date
    Apr 2006
    Location
    West Salem, IL
    Posts
    2,694
    Plugin Contributions
    0

    Default Re: Office 365 Unable to Autorespond to Website Generated (Contact Us form) Emails?

    @lat9 they are only making the change for the contact us and you must have been pointed to this thread by another thread for Lloyd
    Mike
    GeekHost - Zen Cart Certified & PCI Compliant Hosting
    The Zen Cart Forum...Better than a monitor covered with post-it notes!

  3. #13
    Join Date
    Feb 2006
    Location
    Tampa Bay, Florida
    Posts
    8,645
    Plugin Contributions
    117

    Default Re: Office 365 Unable to Autorespond to Website Generated (Contact Us form) Emails?

    Quote Originally Posted by barco57 View Post
    Why am I being blamed....LOL
    LOL I am trying to credit you! Not blame! :)
    That Software Guy. My Store: Zen Cart Modifications
    Available for hire - See my ad in Services
    Plugin Moderator, Documentation Curator, Chief Cook and Bottle-Washer.
    Do you benefit from Zen Cart? Then please support the project.

  4. #14
    Join Date
    Feb 2006
    Location
    Tampa Bay, Florida
    Posts
    8,645
    Plugin Contributions
    117

    Default Re: Office 365 Unable to Autorespond to Website Generated (Contact Us form) Emails?

    Quote Originally Posted by lat9 View Post
    ... except for the fact that the order-creation emails are also failing and those send from STORE_NAME and EMAIL_FROM, so I don't see how this is a solution to Lloyd's issue.
    He has multiple issues - this was just a note about the autoresponder problem.
    That Software Guy. My Store: Zen Cart Modifications
    Available for hire - See my ad in Services
    Plugin Moderator, Documentation Curator, Chief Cook and Bottle-Washer.
    Do you benefit from Zen Cart? Then please support the project.

  5. #15
    Join Date
    Apr 2006
    Location
    West Salem, IL
    Posts
    2,694
    Plugin Contributions
    0

    Default Re: Office 365 Unable to Autorespond to Website Generated (Contact Us form) Emails?

    I am covering my a$$... I don't like making a change like this to solve a deficiency in Office 365 autoresponder of not having the ability to set a switch to either use the From: or the Reply-To:
    If you swap it around so that the original reply-to becomes the from and the person filling out the form has a @ yahoo . com email address, it is likely that the email will never arrive to be auto responded to because a properly set up email server will be doing DMARC checks and Yahoo has their DMARC set to reject. The form submission is not coming out of a Yahoo email server so by the rules the receiving email server must reject it.

    edit: cause the forum won't let me type the email address thing correctly
    Mike
    GeekHost - Zen Cart Certified & PCI Compliant Hosting
    The Zen Cart Forum...Better than a monitor covered with post-it notes!

  6. #16
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    11,228
    Plugin Contributions
    80

    Default Re: Office 365 Unable to Autorespond to Website Generated (Contact Us form) Emails?

    FWIW, I believe that the best approach for the contact-us (and for zc157+ ask-a-question), the best approach is to use the STORE_FROM and EMAIL_FROM as the sender and to set the reply-to address/name to be that of the customer sending the request.

    That feels to cover all the bases.

  7. #17
    Join Date
    Feb 2006
    Location
    Tampa Bay, Florida
    Posts
    8,645
    Plugin Contributions
    117

    Default Re: Office 365 Unable to Autorespond to Website Generated (Contact Us form) Emails?

    I concur.
    That Software Guy. My Store: Zen Cart Modifications
    Available for hire - See my ad in Services
    Plugin Moderator, Documentation Curator, Chief Cook and Bottle-Washer.
    Do you benefit from Zen Cart? Then please support the project.

 

 
Page 2 of 2 FirstFirst 12

Similar Threads

  1. v157 Problems trying to have Office 365 deliver store emails
    By greybeard_it_guy in forum Customization from the Admin
    Replies: 5
    Last Post: 28 Jan 2022, 03:39 PM
  2. v156 Office 365 keeps rejecting messages
    By dharrison in forum General Questions
    Replies: 5
    Last Post: 15 Oct 2020, 01:34 PM
  3. Customers Unable to Send Store Mail from Contact Form
    By bookwise in forum Basic Configuration
    Replies: 2
    Last Post: 30 Nov 2011, 11:06 AM
  4. Contact us form emails not being received
    By ecclescake in forum General Questions
    Replies: 4
    Last Post: 29 Jul 2011, 01:54 AM
  5. Contact form emails not arriving
    By vito in forum General Questions
    Replies: 11
    Last Post: 1 Aug 2010, 01:39 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR