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  1. #1
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    Default How not to include sales tax when calculating shipping

    Today a rare event happened but I'd like to prevent it from happening in the future.
    I offer free shipping for orders $100 and over. I received an order for $94 which should have had a $6 shipping charge but it didn't. The reason why is because the sales tax was $6.23 putting the order over $100 and the customer received free shipping.
    I let it go because I don't like to appear petty but I'd like to know if there's a way to leave out sales tax when calculating shipping.

    Thanks
    Carol

  2. #2
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    Default Re: How not to include sales tax when calculating shipping

    Shipping should be un-taxed if there's no "Tax Class" associated with a specific shipping module. You need to check each of your enabled shipping modules (admin's Modules :: Shipping) to make sure that each is un-taxed.

  3. #3
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    Default Re: How not to include sales tax when calculating shipping

    Perhaps one of the options mentioned in the docs will help with the problem. https://docs.zen-cart.com/user/shipping/free_shipping/

    I'm not able to test the Order Total Settings for Shipping in the Modules but, checking all the settings might find something.

    I don't remember seeing a setting where you can base the Free shipping on the sub-total which would be the ideal for your situation.

  4. #4
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    Default Re: How not to include sales tax when calculating shipping

    I assume you're using Free Shipping for over $100 by configuring Admin > Modules > Order Total > Shipping (free shipping over).

    If so, that module is coded using this check:

    if ($pass && ($order->info['total'] - $order->info['shipping_cost']) >= MODULE_ORDER_TOTAL_SHIPPING_FREE_SHIPPING_OVER) {

    You could change it to use the subtotal instead of the total, or subtract the tax out, as you see fit.

    The relevant variables are $order->info['subtotal'] and $order->info['tax'].
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  5. #5
    Join Date
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    Default Re: How not to include sales tax when calculating shipping

    Quote Originally Posted by swguy View Post
    I assume you're using Free Shipping for over $100 by configuring Admin > Modules > Order Total > Shipping (free shipping over).

    If so, that module is coded using this check:

    if ($pass && ($order->info['total'] - $order->info['shipping_cost']) >= MODULE_ORDER_TOTAL_SHIPPING_FREE_SHIPPING_OVER) {

    You could change it to use the subtotal instead of the total, or subtract the tax out, as you see fit.

    The relevant variables are $order->info['subtotal'] and $order->info['tax'].
    I will try this, thanks.

    Carol

 

 

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