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  1. #241
    Join Date
    Aug 2012
    Posts
    35
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    0

    Default Re: Square WebPay support thread.

    Quote Originally Posted by dbltoe View Post
    Those of you who were already using Square prior to carlwhat's update to WebPay may want to check your ADMIN >> Customers >> Orders for orders made in late March or earlier that have square under the Payment/Shipping header versus square_webPay.

    We (myzencarthostDOTcom) updated several of our customers while some did 1.0.0 and 1.0.1 on their own. Both groups have shown cases where the Payment/Shipping was not changed to square_webPay on orders made with the old square.

    If you are using WebPay and the Payment/Shipping shows square, you will not be able to access the full details for the order. IOW, you will not see anything AFTER the payment method. A partial blank screen with no log created and no way to see comments on the order.

    NOTE: Some sites with Edit Orders are able to access the data with that mod. Still, the fix needs to be made.

    Somehow, the upgrades did not modify the orders table in the database for any existing square orders. Specifically, the payment_module_code field. Some sites had a DB prefix and others did not so, I don't think that's the problem.

    There's a quick fix if you find this happening. Go to ADMIN >> Tools >> Install SQL Patcches (it shows up as SQL Query Executor on the page).

    Please read the instructions on that page that are in RED.

    Enter the following code.

    Code:
    UPDATE orders
    SET payment_module_code = 'square_webPay'
    WHERE payment_module_code = 'square';
    Then click on send.

    You'll be good to go
    Is this still the method to fix the order details not showing up? Tried it and doesn't work.

  2. #242
    Join Date
    Aug 2012
    Posts
    35
    Plugin Contributions
    0

    Default Re: Square WebPay support thread.

    solved. had to login and set the credentials for oauth again for it to work.

  3. #243
    Join Date
    Apr 2006
    Location
    West Salem, IL
    Posts
    2,705
    Plugin Contributions
    0

    Default Re: Square WebPay support thread.

    So why does the token expire even when there have been multiple orders processed in the last week?
    Mike
    GeekHost - Zen Cart Certified & PCI Compliant Hosting
    The Zen Cart Forum...Better than a monitor covered with post-it notes!

  4. #244
    Join Date
    Nov 2005
    Location
    los angeles
    Posts
    2,426
    Plugin Contributions
    11

    Default Re: Square WebPay support thread.

    Quote Originally Posted by barco57 View Post
    So why does the token expire even when there have been multiple orders processed in the last week?
    because the developer stinks?

    i do not know.

    how many clients do you have using this module? is it happening to all of them? is anyone else on the forum having this problem?

    best.
    mxWorks now has premium plugins
    are you using square? have you shown any appreciation with cake on venmo or on paypal?
    called the savior by the chief bottle washer...

  5. #245
    Join Date
    Feb 2006
    Location
    Tampa Bay, Florida
    Posts
    8,950
    Plugin Contributions
    309

    Default Re: Square WebPay support thread.

    > because the developer stinks?

    Dunno - I've heard good things. They say he is a bit OCD about formatting though.
    That Software Guy. My Store: Zen Cart Modifications
    Available for hire - See my ad in Services
    Plugin Moderator, Documentation Curator, Chief Cook and Bottle-Washer.
    Do you benefit from Zen Cart? Then please support the project.

  6. #246
    Join Date
    Feb 2006
    Location
    Tampa Bay, Florida
    Posts
    8,950
    Plugin Contributions
    309

    Default Re: Square WebPay support thread.

    Some people seem to get the "OAuth access token has expired" more often than others - not sure why.

    Are people just preventatively renewing the token every couple of weeks to prevent this issue?
    That Software Guy. My Store: Zen Cart Modifications
    Available for hire - See my ad in Services
    Plugin Moderator, Documentation Curator, Chief Cook and Bottle-Washer.
    Do you benefit from Zen Cart? Then please support the project.

  7. #247
    Join Date
    Apr 2009
    Posts
    381
    Plugin Contributions
    2

    Default Re: Square WebPay support thread.

    I have a cron job that runs every 3 days that seems to keep my square web pay alive.
    I set it to run at 01:01 every 3 days 1 1 */3 * * with the command php PATH_TO_M_STORE/squareWebPay_handler.php
    Mark Brittain
    http:\\innerlightcrystals.co.uk\sales\

  8. #248
    Join Date
    Feb 2009
    Location
    UK
    Posts
    1,065
    Plugin Contributions
    0

    Default Re: Square WebPay support thread.

    Possibly because it's server dependent but the php command cron didn't work for me. From a post by @dbltoe the command I now use

    HTML Code:
    /usr/bin/wget https://mydomainDOTcom/squareWebPay_handler.php
    the scheduling is set in the control panel. Seems to be working.
    Last edited by simon1066; 31 Aug 2022 at 08:51 AM.
    Simon

  9. #249
    Join Date
    Jan 2004
    Location
    N of San Antonio TX
    Posts
    8,672
    Plugin Contributions
    9

    Default Re: Square WebPay support thread.

    OTOH,
    I've got one site without cron that has had no sales since the update to webpay.

    Yet, the thing has never dropped.

    go figure.

  10. #250
    Join Date
    Feb 2006
    Location
    Tampa Bay, Florida
    Posts
    8,950
    Plugin Contributions
    309

    Default Re: Square WebPay support thread.

    Run a test order to be sure it truly works?
    That Software Guy. My Store: Zen Cart Modifications
    Available for hire - See my ad in Services
    Plugin Moderator, Documentation Curator, Chief Cook and Bottle-Washer.
    Do you benefit from Zen Cart? Then please support the project.

 

 
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