Maybe not all is well. I've gotten no payments through Square WebPay, but this morning I received this "Square Alert"
Code:
May-21-2022 09:07:49
=================================
Error Dump: [VOICE_FAILURE]: Authorization error: 'VOICE_FAILURE'
Sent to Square: SquareModelsCreatePaymentRequest Object
(
[sourceId:SquareModelsCreatePaymentRequest:private] => cnon:*private letter-number*
[idempotencyKey:SquareModelsCreatePaymentRequest:private] => *private letter-number*
[amountMoney:SquareModelsCreatePaymentRequest:private] => SquareModelsMoney Object
(
[amount:SquareModelsMoney:private] => *order total numbers*
[currency:SquareModelsMoney:private] => USD
)
[tipMoney:SquareModelsCreatePaymentRequest:private] =>
[appFeeMoney:SquareModelsCreatePaymentRequest:private] =>
[delayDuration:SquareModelsCreatePaymentRequest:private] =>
[autocomplete:SquareModelsCreatePaymentRequest:private] =>
[orderId:SquareModelsCreatePaymentRequest:private] =>
[customerId:SquareModelsCreatePaymentRequest:private] =>
[locationId:SquareModelsCreatePaymentRequest:private] => *private*
[teamMemberId:SquareModelsCreatePaymentRequest:private] =>
[referenceId:SquareModelsCreatePaymentRequest:private] =>
[verificationToken:SquareModelsCreatePaymentRequest:private] => verf:*letter/number*
[acceptPartialAuthorization:SquareModelsCreatePaymentRequest:private] =>
[buyerEmailAddress:SquareModelsCreatePaymentRequest:private] => *customer email*##########################
[billingAddress:SquareModelsCreatePaymentRequest:private] => SquareModelsAddress Object
(
[addressLine1:SquareModelsAddress:private] =>
[addressLine2:SquareModelsAddress:private] =>
[addressLine3:SquareModelsAddress:private] =>
[locality:SquareModelsAddress:private] =>
[sublocality:SquareModelsAddress:private] =>
[administrativeDistrictLevel1:SquareModelsAddress:private] =>
[postalCode:SquareModelsAddress:private] =>
[country:SquareModelsAddress:private] =>
)
[shippingAddress:SquareModelsCreatePaymentRequest:private] => SquareModelsAddress Object
(
[addressLine1:SquareModelsAddress:private] =>
[addressLine2:SquareModelsAddress:private] =>
[addressLine3:SquareModelsAddress:private] =>
[locality:SquareModelsAddress:private] =>
[sublocality:SquareModelsAddress:private] =>
[administrativeDistrictLevel1:SquareModelsAddress:private] =>
[postalCode:SquareModelsAddress:private] =>
[country:SquareModelsAddress:private] =>
)
[note:SquareModelsCreatePaymentRequest:private] => *customer name*; Ordered:(1) *my product*; Deliver To: *customer address and phone number in Canada* Vinyl Decal Superstore
[statementDescriptionIdentifier:SquareModelsCreatePaymentRequest:private] =>
[cashDetails:SquareModelsCreatePaymentRequest:private] =>
[externalDetails:SquareModelsCreatePaymentRequest:private] =>
)
I'm hoping that it is just the customer's card requirement as stated on Square's reference to ErrorCodes
Code:
VOICE_FAILURE
The card issuer declined the request because the issuer requires voice authorization from the cardholder.
Has anyone else had this problem? Perhaps this is an addition requirement because it's a Canadian purchase from USA location?
Thanks for your input!
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