Square WebPay support thread.

[Nick1973]

better if it is on... but do as you need to...

Ok I have put OPC into Conditional Mode on ventureengravings.uk

You are the only customer that will be able to use it. Your Customer ID is 249

[carlwhat]

Ok I have put OPC into Conditional Mode on ventureengravings.uk

You are the only customer that will be able to use it. Your Customer ID is 249

ok, @Nick1973 and whoever else is paying attention, this is what i have found.

• we have 2 event listeners competing for the same event.
• when, the square_webpay event listener gets registered first, there is a successful transaction.
• when the OPC event listener gets registered first, the square submittal does not happen, and hence there is no token that gets submitted as part of the form.
• i have no idea why on some sites, the event listener gets registered first in OPC and other times square_webpay.
• i am working on addressing that.

as a test, leave Minify set to FALSE - always... until the problem is resolved.

try commenting out these 2 lines:

https://github.com/lat9/one_page_che...ut_one.js#L545
https://github.com/lat9/one_page_che...ut_one.js#L568

and try placing an order.

[Nick1973]

ok, @Nick1973 and whoever else is paying attention, this is what i have found.

• we have 2 event listeners competing for the same event.
• when, the square_webpay event listener gets registered first, there is a successful transaction.
• when the OPC event listener gets registered first, the square submittal does not happen, and hence there is no token that gets submitted as part of the form.
• i have no idea why on some sites, the event listener gets registered first in OPC and other times square_webpay.
• i am working on addressing that.

as a test, leave Minify set to FALSE - always... until the problem is resolved.

try commenting out these 2 lines:

https://github.com/lat9/one_page_che...ut_one.js#L545
https://github.com/lat9/one_page_che...ut_one.js#L568

and try placing an order.

Ok without those two lines, the order processes and completes. The order emails are also produced.

[dbltoe]

I get "your details have changed" BUT, I have the changes to the jscript_square_webPay.php file in place. Should I be testing without those?

[Nick1973]

I get "your details have changed" BUT, I have the changes to the jscript_square_webPay.php file in place. Should I be testing without those?

Are you talking to me or @carlwhat?

[dbltoe]

carlwhat

[dbltoe]

With just the changes to the OPC file, I get a good sale without the "Your settings have changed"

[carlwhat]

the changes to the:

jscript_square_webPay.php

are fine and should be left in.

i am seeing both sites as now working without problem.

changing the minify to TRUE will, at this point, not work.

i will hopefully work on a solution with @lat9 to resolve this compatibility issue with OPC.

[dbltoe]

Just a side note:

Well, two

First is that I send all log files I get from the test sites just in case they might make a difference. I think one or two that turn out to be irrelevant is better than not sending the one that is.

And, because of that, I will mentiion that two upgraded sites (one with and one without OPC) will not display the details of the order (below the payment method line) without retaining the old includes/modules/payment/square_support and its files.

OTOH, several other sites work fine without that folder and files.

More info available on request. I have to break sites to get the log file for the support folder. Don't want to do that during business hours.

[carlwhat]

Just a side note:

Well, two

First is that I send all log files I get from the test sites just in case they might make a difference. I think one or two that turn out to be irrelevant is better than not sending the one that is.

And, because of that, I will mentiion that two upgraded sites (one with and one without OPC) will not display the details of the order (below the payment method line) without retaining the old includes/modules/payment/square_support and its files.

OTOH, several other sites work fine without that folder and files.

More info available on request. I have to break sites to get the log file for the support folder. Don't want to do that during business hours.

just so we are clear

• unless i ask for log files, please do not send them.
• i NEVER said to delete or remove includes/modules/payment/square_support
• i am sure other sites work without those files being there due to a config setting. but, IMO those files need to remain there.
• for the next release i will include and package those files in the zip.
• the next release will have a little better error messaging. and the logs will not have what i now deem to be superfluous data. i'm a fan of logs having only the relevant data. as more feedback comes in, logs can be better streamlined as apache or nginx have the more complete and detailed logs.
• i'm really not sure what to make of your last point. you need to break a site in order to get to any log files? i do not want to insult the host , but needing to break a site to get to any log files is a problem. i look at log files all the time with the site still being up. i'm going to go with i do not understand what you are saying.
• i am happy we got this problem resolved.