Is there a $10,000 transaction limit?

[jeking]

When checking out with over $10,000 I'm getting two errors. The first is from OPC ver 2.1.4 (https://screenrec.com/share/cnwD8vo1WP) but clicking OK does proceed to the checkout page. That's where I get "Sorry, we are not accepting payments from your region at this time." https://screenrec.com/share/cnwD8vo1WP

This only happens with orders over $10,000. My client contacted PayPal and was told there was not processing limit, but this is before the order is even processed. Seems like a limit in the PayPal Payments Pro module. Is there such a limitation? If so, can it be edited?

[ChuckPhillips]

My understanding is yes, there is a 10k limit for PayPal. This happened to us from time to time before we switched to Square.

[swguy]

It's a PayPal limitation, so editing it really wouldn't help you; it would just be rejected further downstream.

If you regularly process payments this large from specific customers, you might want to consider the Invoice payment module (for those customers), and having them submit payment through another mechanism (ACH would seem worth considering since you wouldn't pay a fee).

https://www.zen-cart.com/downloads.php?do=file&id=131

[lat9]

When checking out with over $10,000 I'm getting two errors. The first is from OPC ver 2.1.4 (https://screenrec.com/share/cnwD8vo1WP) but clicking OK does proceed to the checkout page. That's where I get "Sorry, we are not accepting payments from your region at this time." https://screenrec.com/share/cnwD8vo1WP

This only happens with orders over $10,000. My client contacted PayPal and was told there was not processing limit, but this is before the order is even processed. Seems like a limit in the PayPal Payments Pro module. Is there such a limitation? If so, can it be edited?

Please take the OPC issue over to its support-thread. You'll need to identify what template is in use and note that zc156 is fairly old.

[jeking]

Thanks for confirming the limit @ChuckPhillips and @swguy

I didn't think it was an OPC issue but wanted to mention it as it was in context. Seems it is not.