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  1. #1
    Join Date
    Jun 2016
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    Suffolk VA
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    Default Only first class shipping showing up

    All of a sudden, nothing but First Class shipping rates are showing up for customer orders. I've had to take the site down for maintenance to prevent anyone placing an order and seeing only store pickup as an option if their order exceeded the First Class weight limit.

    I uninstalled and reinstalled the USPS module, no change. I made sure the First Class filter was off, as it has always been anyway. I enabled debugging and don't see anything off in the log file. It's showing that USPS is returning all the rates that would have been pertinent for the test order I tried. They just aren't showing up on the screen. The site has been down for hours now and I've got to get this fixed. Anyone have a suggestion?

    I am using the most recent USPS file, K11a.
    Last edited by HeleneWallis; 10 Jul 2022 at 01:17 PM.

  2. #2
    Join Date
    Nov 2017
    Location
    United States
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    Default Re: Only first class shipping showing up

    Quote Originally Posted by HeleneWallis View Post
    All of a sudden, nothing but First Class shipping rates are showing up for customer orders...
    Same here! The USPS raised their rates today has to be that. I need a fix for this asap that's why I'm here too!

  3. #3
    Join Date
    Feb 2006
    Location
    Tampa Bay, Florida
    Posts
    8,835
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    118

    Default Re: Only first class shipping showing up

    Sit tight. @lat9 is working hard on it.
    That Software Guy. My Store: Zen Cart Modifications
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  4. #4
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
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    80

    Default Re: Only first class shipping showing up

    Update posted to the plugins; see also https://github.com/lat9/usps/release...022_07_10_K11b

  5. #5
    Join Date
    Mar 2005
    Posts
    84
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    0

    Default Re: Only first class shipping showing up

    I had to install the updated plug-in for USPS to work: USPS United States Postal Service:
    https://www.zen-cart.com/downloads.php?do=file&id=1292

  6. #6
    Join Date
    Feb 2006
    Location
    Tampa Bay, Florida
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    118

    Default Re: Only first class shipping showing up

    Correct - users with versions older than 2021_05_05_K11a installed will need to note their settings, REMOVE and Re-Install the USPS module from Admin > Modules > Shipping.
    That Software Guy. My Store: Zen Cart Modifications
    Available for hire - See my ad in Services
    Plugin Moderator, Documentation Curator, Chief Cook and Bottle-Washer.
    Do you benefit from Zen Cart? Then please support the project.

  7. #7
    Join Date
    Apr 2019
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    Default Re: Only first class shipping showing up

    I just updated 2022-07-10 K11b and it worked good on domestic quotes. However, Priority Express Intl doesn't show up like before. Does anyone have the same issue?

    I have posted a question in the support thread there.

  8. #8
    Join Date
    Feb 2006
    Location
    Tampa Bay, Florida
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    Default Re: Only first class shipping showing up

    I'm going to close this thread since the originally reported issue has been resolved.
    If you have other USPS issues, please use that plugin's support thread:

    https://www.zen-cart.com/showthread....Support-Thread
    That Software Guy. My Store: Zen Cart Modifications
    Available for hire - See my ad in Services
    Plugin Moderator, Documentation Curator, Chief Cook and Bottle-Washer.
    Do you benefit from Zen Cart? Then please support the project.

 

 

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