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  1. #1
    Join Date
    Jan 2022
    Location
    Bangkok
    Posts
    12
    Plugin Contributions
    0

    Default Newsletter and Product Notifications Manager - do not send email

    Zen Cart v1.5.7c

    Hi everyone, I just add the sidebox/product_notifications to my website.

    I have read and follow the instruction to send the notification to customers.

    https://docs.zen-cart.com/user/produ..._notification/

    Everything looks ok and Zen Cart show that the email has been sent.

    Click image for larger version. 

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    But actually there is nothing in the email box, I checked also the spam, I tried several times but the mail never arrive.

    I want to clarify that the email from zen cart works perfectly on my website, I can send email from tools section and also when I update the order status the mail always arrives, just if I send a newsletter or a notification the mail doesn't arrive.

    Any possible solution?

    Click image for larger version. 

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  2. #2
    Join Date
    Feb 2006
    Location
    Tampa Bay, Florida
    Posts
    9,694
    Plugin Contributions
    123

    Default Re: Newsletter and Product Notifications Manager - do not send email

    I ran a test on my 1.5.7d installation and it worked as expected. Install Email Archive Manager and turn on email archiving so you can see who the email went to, in case that's the issue.

    https://www.zen-cart.com/downloads.php?do=file&id=101
    That Software Guy. My Store: Zen Cart Modifications
    Available for hire - See my ad in Services
    Plugin Moderator, Documentation Curator, Chief Cook and Bottle-Washer.
    Do you benefit from Zen Cart? Then please support the project.

 

 

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Zen-Cart, Internet Selling Services, Klamath Falls, OR