IPad issues

[AlgellA]

Hi

My bootstrap template works fine on computers, iphone and android. However on an Ipad none of the links work.

Any ideas please?

Thanks

[dbltoe]

Please, help us to help you by always answering the posting tips. I seem to remember you posting your URL somewhere but, you can get a quicker response if we don't have to go trying to find information you already have.

THANX

[AlgellA]

Hi sorry. https://booksense.net

[swguy]

Works on my iPad mini. Not sure what the issue you're having is.

[AlgellA]

Thanks. One member says that none of the links are clickable. Maybe a factory reset?

[swguy]

I'd suggest asking them to view the site through their desktop or laptop instead.

[dbltoe]

Thanks. One member says that none of the links are clickable. Maybe a factory reset?

NO!

Your problem is at least two-fold.

If you have not already, save the includes/templates/YOUR_TEMPLATE/css/dist-site_specific_styles.php as site_specific_styles.php. That's your personal override for the CSS styling of your site. Doing changes there makes them easy to find later when needed.

The file will look like

<?php /*
 * BOOTSTRAP 3.3.0
 *
 * Create a file called "site_specific_styles.php" to contain any changes
 * to base css provided by this template. Place site-specific content
 * between the opening and closing style tags.
 *
 * Refer to https://github.com/lat9/ZCA-Bootstrap-Template/blob/v300/pages/faqs.md for
 * additional information.
 */
?>
<style>
   /* Your content here ... */
</style>

Change it to

<?php /*
 * BOOTSTRAP 3.3.0
 *
 * Create a file called "site_specific_styles.php" to contain any changes
 * to base css provided by this template. Place site-specific content
 * between the opening and closing style tags.
 *
 * Refer to https://github.com/lat9/ZCA-Bootstrap-Template/blob/v300/pages/faqs.md for
 * additional information.
 */
?>
<style>
   div#reve-chat-container-div {display: none;}
</style>

and save it to your site.

That plugin (one of the things we ask about in the posting tips) is what's killing your Home, Wishlist, and Contributions links in the Desktop AND Mobile

Also, included in that add on, is another complete HTML document that is really confusing the browser as to your basic site's link. That's why all the images disappear in the Mobile Version. e.g., without turning off the display, click on Autobiography. You will see that all the items under the Autobiography listing have lost their images. The site does not know where to find them. Maybe we have a new "Little Bo Peep" bug.

When that IS set to display none, you'll see the Autobiography images suddenly appear.

You can leave the setting in the override while your remove the add on from your site. If you really think you need it, it will need to be evaluated/adjusted in test environment. It's really fouling things up as it is.

SECOND Problem: Huge images make the mobile take 21 seconds before the user can navigate. Clicking links in quick succession on the tablet make it appear they are not working when in fact you are actually clicking faster than the browser can keep up.