There doesn't appear to be a dedicated thread for Shipstation, or at least I couldn't find one. I'm going to ask in their customer support as well, but I wondered if anyone else here is running into the same problem. We do a lot of shipping to Canada, and recently our customers have been quoted a lower cost of shipping than Shipstation is quoting us. Presumably the customer's quote is coming from the USPS, as is the one from Shipstation. But we're often paying $5.00 or more over what the customer was quoted. I don't want to just increase the surcharge on international shipping rates, but we can't continue to absorb the cost. Has anyone else encountered this?
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