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  1. #1
    Join Date
    Jun 2009
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    Des Moines, Iowa USA
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    Default 404 Error with new SSL purchase

    My site has been working perfectly until the new SSL cert. At that point the catologue would not load into the cart. I have been trying to read up on a way to fix this.

    I have been reading and tried some adjustments to the configure file in both admin and includes. To no avail

    www.stitchnframeonline.com

    Then my payments came due for the server on my 3year package and without notice they took my site down. Fixed that (got a new package installed) and the site came up for a day only and now it shows and error--
    "Not Found
    The requested URL was not found on this server.
    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request."

    This is very perplexing - any help or suggesting will be muchly appreciated.

  2. #2
    Join Date
    Feb 2006
    Location
    Tampa Bay, Florida
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    8,950
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    Default Re: 404 Error with new SSL purchase

    It looks like this certificate is for bluehost.com and not stitchnframeonline.com.
    That Software Guy. My Store: Zen Cart Modifications
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  3. #3
    Join Date
    Jun 2009
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    Des Moines, Iowa USA
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    Default Re: 404 Error with new SSL purchase

    my server is bluehost and I purchase the certificate from bluehost. But is supposed to be covering my site. is this part of the problem with the 404 error?

  4. #4
    Join Date
    Apr 2006
    Location
    West Salem, IL
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    Default Re: 404 Error with new SSL purchase

    It has not been installed or at least not installed correctly

    Websites prove their identity via certificates. Firefox does not trust this site because it uses a certificate that is not valid for www.stitchnframeonline.com. The certificate is only valid for the following names: *.bluehost.com, bluehost.com
    Mike
    GeekHost - Zen Cart Certified & PCI Compliant Hosting
    The Zen Cart Forum...Better than a monitor covered with post-it notes!

  5. #5
    Join Date
    Jun 2009
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    Des Moines, Iowa USA
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    Default Re: 404 Error with new SSL purchase

    The other thing I noticed is that is:
    in inspect accessibility properties under Storage it lists the path name for my admin file.

  6. #6
    Join Date
    Jun 2009
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    Des Moines, Iowa USA
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    Default Re: 404 Error with new SSL purchase

    why doe this not surprise me - bluehosts customer service has really tanked. It will be a long wait on hold to talk to someone. they screwed it up on the renewal of the site space.

  7. #7
    Join Date
    Jun 2009
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    Des Moines, Iowa USA
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    Default Re: 404 Error with new SSL purchase

    OMG!!!!! thank you guys so much -SSL is successfully installed via Bluehost tech.

  8. #8
    Join Date
    Apr 2007
    Location
    Vancouver, Canada
    Posts
    1,541
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    81

    Default Re: 404 Error with new SSL purchase

    BTW, you can get SSL for free by simply setting up a free Cloudflare account. Then install their origin certificate and CA bundle on your server with a 15 year expiration. This will allow you to use the Full protection (but not Full Strict).

  9. #9
    Join Date
    Jan 2004
    Location
    N of San Antonio TX
    Posts
    8,672
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    Default Re: 404 Error with new SSL purchase

    For over two years now, ANY SSL lasting over 13 months (397 days) is a definite no-no in e-commerce.

    https://www.globalsign.com/en/blog/m...y-now-one-year

 

 

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