Admin Customer Details - No Edit Button

[Spinach]

I am in the process of upgrading to version 1.5.8.

Configuration, Customer Details page does not have an edit button. Confguration, MY Store does have an edit button.

Can anybody tell me why the edit button is missing and how I can get it back please.

I have attached a screen shot of the Customer Details page with no edit button.

[mc12345678]

Need to provide more accurate details to minimize unnecessary research. Say that "in the middle" of an upgrade. How much in the middle is the store at which this condition is observed?

Further, when say MY store has this feature or another, what version is the store from which upgrading?

These are things requested to be provided when making the first post about an issue. They make the problem solving that much easier which means you get an answer that much faster and your business can make that much more money.

There are other things to look into even with a little information as had been provided, but issues with a new version should get well documented before skipping to other things.

[Spinach]

[QUOTE=mc12345678;1391781]Need to provide more accurate details to minimize unnecessary research. Say that "in the middle" of an upgrade. How much in the middle is the store at which this condition is observed?

By in the middle I mean I am slowly adding my custom folders and updating settings in Admin.

>> Further, when say MY store has this feature or another, what version is the store from which upgrading?

The My Store is still the new version 1.5.8. In Admin if I go Configuration, My Store, I have an edit button. If I then go to Customer Details there is no edit button. So 1.5.8 has an edit button on some pages but not other pages.

My actual store is still running version 1.5.7d The new version 1.5.8 is in a subfolder and it will remain there until I am sure it is all ready to go live as my new store.

I have no issues with version 1.5.7d. As far as I know the only issue I have with 1.5.8 is the edit button missing on one page in Admin. I don't understand why the edit button is showing on other admin pages but not on the Customer Detail pages..

I hope I have explained myself clearly enough. I am not good at working out this kind of problem. I try but I find a lot of it very difficult, so I came here to ask for help.

Thanks for your time.

[dbltoe]

First of all, go to Admin >> Modules >> Plugin Manager and make sure your Display Logs is Installed.

If it is already installed, you should have gotten an indication of the problem.

Something on the Customers' Details page is failing which causes a partial blank page. That's why you do not see the edit.

[Spinach]

Thank you! I have downloaded my logs and I will slowing try to work out what is wrong.

I appreciate your help.

[lat9]

You're experiencing a "partial whitescreen", the the "Display Logs" plugin will definitely have some stuff to tell you because there's a PHP and/or MySQL issue going on.