My store is built on a shared server where I also have a WP site. I noticed that, too often, emails sent from my WP site were flagged as spam or simply rejected from recipients' email service. That is apparently common on shared servers and although it is annoying, nothing could be done on my end (other than upgrade to VPS).
It turns out that I have a VPS plan for another site, and was suggested to "re-route" all the emails from my "shared server domain" (which includes the store) through the VPS. That is what I did, changing various settings on the WP installation and Cloudflare. That is using the same domain as my store.
Now, today, one purchase was made in the store but the invoice never reached me, nor the customer (I double-checked with him), so I contacted my host support and they asked me to make sure of this:
"I updated the Wordpress site so the SMTP settings pointed from the shared server (secure281.xxxxxxx) to the VPS (vps66728.xxxxxxx). So it's possible you may need to login to the Zencart site and do the same. But as long as the Zencart mail settings are configured to use the VPS then fixing the SPF should allow messages to be sent from the Zencart site."
Now my question is where do I see this setting? I looked at the SMTP Email Account Mailbox and all the settings after that seem to be "blank" or by default as it shows "YourEmailAccountNameHere". Interestingly, all the normal emails were sent previously, so I am not sure if/when/where the SMTP was set or if the settings are unrelated to that.
Can someone help me make sense of that and guide me to set things correctly?
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