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  1. #1
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    Default upgrading to 1.5.8 results in 500 error.

    upgrading from 1.5.6. have not run database script yet in case this server can't handle 1.5.8. php is supposed to be 7.3. I don't trust this server as the folks "managing it" are not the pros I prefer.

    Any ideas?
    Last edited by delia; 10 Feb 2023 at 03:33 PM.
    The full-time Zen Cart Guru. WizTech4ZC.com

  2. #2
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    Default Re: upgrading to 1.5.8 results in 500 error.

    index.html works
    The full-time Zen Cart Guru. WizTech4ZC.com

  3. #3
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    Default Re: upgrading to 1.5.8 results in 500 error.

    so 1.5.8 will not run on this server. I was able to restore the 1.5.6 version. Then installed 1.5.8 in a subfolder and get the 500 error. I'm not seeing what is missing on the server (my eyes are crossing looking at the details!). What has changed between 1.5.6 (and maybe even 1.5.7) that could cause this from server settings?
    The full-time Zen Cart Guru. WizTech4ZC.com

  4. #4
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    Default Re: upgrading to 1.5.8 results in 500 error.

    This must be it: Database Engine: MySQL 5.7.41 where requirement is: Zen Cart v1.5.8 requires MySQL 5.7.8+ or MariaDB 10.2.7+
    The full-time Zen Cart Guru. WizTech4ZC.com

  5. #5
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    Default Re: upgrading to 1.5.8 results in 500 error.

    What debug logs are generated in attempt to install?

    At what point in installation is the 500 error occurring, e.g. attempting to access site/zc_install or just the site itself?

    Attempted to use the in process revision that includes addressing already identified issues with the original release found at: https://github.com/ZenCart/ZenCart/tree/v158?

    Looked at the identified issues with Zen Cart 1.5.8 found at: https://www.zen-cart.com/showthread....-v1-5-8-series ?
    ZC Installation/Maintenance Support <- Site
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  6. #6
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    Default Re: upgrading to 1.5.8 results in 500 error.

    no logs due to it seems to be the database level. If there were error logs I couldn't have figured out (!), I would have posted them
    The full-time Zen Cart Guru. WizTech4ZC.com

  7. #7
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    Default Re: upgrading to 1.5.8 results in 500 error.

    Quote Originally Posted by delia View Post
    This must be it: Database Engine: MySQL 5.7.41 where requirement is: Zen Cart v1.5.8 requires MySQL 5.7.8+ or MariaDB 10.2.7+
    Quote Originally Posted by delia View Post
    no logs due to it seems to be the database level. If there were error logs I couldn't have figured out (!), I would have posted them
    Based on these two postings, I don't see how database level is an issue. From what I understand, your database is: mysql 5.7.41, that is larger than 5.7.8 and therefore exceeds the minimum requirement and is identified as acceptable until the active mysql database is at a version that is not supported by the current code.

    As to asking about error logs, there was no description identifying that 1) they didn't exist or 2) that they were sought or considered. That question had now been answered, though would expect the server itself to have error logs identifying why the 500 error occurred or other supporting information.
    Last edited by mc12345678; 10 Feb 2023 at 08:37 PM.
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  8. #8
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    Default Re: upgrading to 1.5.8 results in 500 error.

    so server is upgraded to php 8.1 and mysql 8. Problem still exists. While doing the server changes, they did run into a problem with a corrupted linux GRUB loader. So am I just looking at unknown server issues? How in the world can I figure this out? He installed php 8.1 and removed all others so can't revert.
    The full-time Zen Cart Guru. WizTech4ZC.com

  9. #9
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    Default Re: upgrading to 1.5.8 results in 500 error.

    and there are no error logs available in this cpanel account - no in the log folder nor in the root/logs
    The full-time Zen Cart Guru. WizTech4ZC.com

  10. #10
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    Default Re: upgrading to 1.5.8 results in 500 error.

    Noting that there are a number of files present in a zc156 installation that are no longer used in zc158. While I can't explain why the issue that you're having, it might be due to a duplicate function name or something of that ilk.

    It would help to know how far in the installation process you got before the Server 500 (aka PHP error) occurred.

 

 
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