UPS Shipping using RESTful/OAuth API [Support Thread]

[njcyx]

Correct. Surepost/ground saver is not enabled by default. You need to contact your sales/account agent to enable it. I'm not sure if the API require the same thing or not.

We haven't used surepost yet since it is not a "UPS" only shipping method. There is a "chance" that it will be delivered by USPS instead of UPS, which is bad. It is not like Fedex ground economy, which is only shipped through Fedex, not USPS.

[lat9]

Correct. Surepost/ground saver is not enabled by default. You need to contact your sales/account agent to enable it. I'm not sure if the API require the same thing or not.

We haven't used surepost yet since it is not a "UPS" only shipping method. There is a "chance" that it will be delivered by USPS instead of UPS, which is bad. It is not like Fedex ground economy, which is only shipped through Fedex, not USPS.

With SurePost enabled for your UPS account, if you turn on the UPSOauth shipping module's debug, are you seeing SurePost quotes coming back?

[lat9]

v1.3.4 of the shipping-module is now available for download: https://www.zen-cart.com/downloads.php?do=file&id=2374

This release contains changes associated with these GitHub issues:

#29: Correct 'casing' of getAllUPSQuotes method, changed to getAllUpsQuotes.
#30: Correct API-class override not overriding when changed.

[njcyx]

With SurePost enabled for your UPS account, if you turn on the UPSOauth shipping module's debug, are you seeing SurePost quotes coming back?

Actually, I'm not sure if surepost is enabled in my account. We haven't signed anything from our UPS agent yet regarding surepost.

Regarding the log, I just tried it on my end. In the log file generated from UPS plug-in, I can only find the shipping methods enabled in the plug-in. For example, I'm only enabled UPS ground and UPS 3day in the plug-in. In the log file, I can only find titles as "UPS Ground" and "UPS 3 Day Select". No 2 day, no nextday air, no surepost...

[swguy]

The old UPS API had a way to look up tracking numbers based on the order ID that a shipper used:

$tracking = new Ups\Tracking($accessKey, $userId, $password);
$tracking->setShipperNumber($my_shipper_number);
$shipment = $tracking->trackByReference($order_id);

Have you seen anything like this in your travels with the new API? It seems like they expect you to have the tracking number.
(The use case is shipping packages using UPS Worldship and then wanting to pull the tracking numbers into Zen Cart.)

[swguy]

This is a weird situation that might be worth documenting on

https://github.com/lat9/upsoauth/wik...-Client-Secret

below "associate an existing account or create a new one"

If a developer is installing this module, and the business does not have an existing account, you will have to choose "create a new account."

It's best to get the storeowner to go through the account creation process, because they will verify your identity with an EIN or Credit Card number (which the developer probably won't have).

(It seems odd to me that someone would not have a shipping account set up, but this has happened to me a few times and it's always a pain. I think the most common explanation is that they just need a price from UPS, and somehow the shipping is being taken care of by someone else or in some other way.)

[njcyx]

The old UPS API had a way to look up tracking numbers based on the order ID that a shipper used:

$tracking = new Ups\Tracking($accessKey, $userId, $password);
$tracking->setShipperNumber($my_shipper_number);
$shipment = $tracking->trackByReference($order_id);

Have you seen anything like this in your travels with the new API? It seems like they expect you to have the tracking number.
(The use case is shipping packages using UPS Worldship and then wanting to pull the tracking numbers into Zen Cart.)

One side note regarding this post, maybe not related.

We are using Shipworks software and we import order details from the website. When we create the shipping labels for new orders, shipworks will automatically put the order number as the reference number to the shipping label. Maybe other shipping softwares have the similar features.

I just tried to search the package via reference number/order number on UPS websites and it worked. I also need to enter ship date range and zipcode info together with the order number.

[swguy]

> We are using Shipworks software and we import order details from the website. When we create the shipping labels for new orders, shipworks will automatically put the order number as the reference number to the shipping label.

This is very useful - thanks for the idea.

> I just tried to search the package via reference number/order number on UPS websites and it worked. I also need to enter ship date range and zipcode info together with the order number.

Yes, the just don't have this capability from the API (although they claim to be working on it).