FedEx Shipping using REST API

[cloud9]

I've configured this module as follows:
Shipping from address is located in the United States (Ohio).
Ship From address is residential - False
Ship To address is residential - True
Pickup type - 1 or 3 - Doesn't matter
Enable International Priority - True
Enable International Economy - True
Enable International Ground - True
Enable Saturday Delivery - True
International Ground Handling Fee - Doesn't matter
International Express Handling Fee - Doesn't matter
No tax class
Signature Option -1
Insurance -1
FedEx Rates - Account
Show Estimated Transit Time - False
Shipping zone - None
Sort Order - 0

I'm experiencing the following issues with this module. (Testing this on a Sunday):
1. International Priority rates do not show to Canada even though they are enabled. Economy and Ground show fine.
2. Shipping to Australia - No options show.
3. I've also noticed if I "Show Estimated Transit Time" as true no shipping methods show to Canada or Australia today. United States rates show fine.

For Australia I'm testing with: Sippy Downs QLD 4556
For Canada I'm testing with: Kenora, ON P9N 2X9 and CALGARY, AB T3K1L5

FedEx Web Services is still working properly when installed side by side. All rates are showing with postal codes.

[swguy]

I haven't done any international testing - will check.

[njcyx]

I've configured this module as follows:
Shipping from address is located in the United States (Ohio).
Ship From address is residential - False
Ship To address is residential - True
Pickup type - 1 or 3 - Doesn't matter
Enable International Priority - True
Enable International Economy - True
Enable International Ground - True
Enable Saturday Delivery - True
International Ground Handling Fee - Doesn't matter
International Express Handling Fee - Doesn't matter
No tax class
Signature Option -1
Insurance -1
FedEx Rates - Account
Show Estimated Transit Time - False
Shipping zone - None
Sort Order - 0

I'm experiencing the following issues with this module. (Testing this on a Sunday):
1. International Priority rates do not show to Canada even though they are enabled. Economy and Ground show fine.
2. Shipping to Australia - No options show.
3. I've also noticed if I "Show Estimated Transit Time" as true no shipping methods show to Canada or Australia today. United States rates show fine.

For Australia I'm testing with: Sippy Downs QLD 4556
For Canada I'm testing with: Kenora, ON P9N 2X9 and CALGARY, AB T3K1L5

FedEx Web Services is still working properly when installed side by side. All rates are showing with postal codes.

I just tested it according to @cloud9. My result is worse. I cannot get an intl/priority quote from Australia and Canada. I don't use Intl ground so I disabled it.

1. No shipping quote to Sippy Downs QLD 4556. I tried several different addresses in Australia. No quote neither.

2. Kenora, ON P9N 2X9. No quote. Moncton, NB E1A 6W3. No quote.

[Bubbadood]

Using ZenCart 1.5.7d and the latest release. Initially the module was working and customers were getting FedEx options however a few hours later and I see the following error in the logs:

--> PHP Warning: Undefined variable $timeout in /includes/modules/shipping/fedexrest.php on line 424.

Not sure if this is what is causing FedEx to not display any results. Any help would be appreciated.

[Bubbadood]

I think I may have found the issue. When I originally tested I used a product that did not trigger the signature option which I had set for $300 USD. Once I added a product that was over $300 which triggered the signature option, the module failed to post a FedEx shipping option. For not I have set the signature option to -1 which has resolved my issue.

Let me know if you need any additional information to test this.

[swguy]

includes/modules/shipping/fedexrest.php line 292 (just before the call to curl_init) do

$timeout = 15;

that solves the log. I will test to figure out the other issue. Thanks for reporting.

[swguy]

The signature required issue is fixed in the latest version.

[Bubbadood]

The signature required issue is fixed in the latest version.

Most appreciated for all your work!

[Bubbadood]

[24-Sep-2023 13:26:16 America/New_York] Request URI: /index.php?main_page=shopping_cart, IP address: 189.169.117.105, Language id 1#0 /includes/modules/shipping/fedexrest.php(303): zen_debug_error_handler()
#1 /includes/modules/shipping/fedexrest.php(213): fedexrest->getRates()
#2 /includes/classes/shipping.php(201): fedexrest->quote()
#3 /includes/modules/shipping_estimator.php(151): shipping->quote()
#4 /includes/templates/responsive_classic/templates/tpl_shopping_cart_default.php(204): require('/homepages/46/d...')
#5 /includes/templates/responsive_classic/common/tpl_main_page.php(178): require('/homepages/46/d...')
#6 /index.php(94): require('/homepages/46/d...')
--> PHP Warning: Undefined array key "street_address" in /includes/modules/shipping/fedexrest.php on line 303.


[24-Sep-2023 13:26:16 America/New_York] Request URI: /index.php?main_page=shopping_cart, IP address: 189.169.117.105, Language id 1
#0 /includes/modules/shipping/fedexrest.php(304): zen_debug_error_handler()
#1 /includes/modules/shipping/fedexrest.php(213): fedexrest->getRates()
#2 /includes/classes/shipping.php(201): fedexrest->quote()
#3 /includes/modules/shipping_estimator.php(151): shipping->quote()
#4 /includes/templates/responsive_classic/templates/tpl_shopping_cart_default.php(204): require('/homepages/46/d...')
#5 /includes/templates/responsive_classic/common/tpl_main_page.php(178): require('/homepages/46/d...')
#6 /index.php(94): require('/homepages/46/d...')
--> PHP Warning: Undefined array key "suburb" in /includes/modules/shipping/fedexrest.php on line 304.


[24-Sep-2023 13:26:16 America/New_York] Request URI: /index.php?main_page=shopping_cart, IP address: 189.169.117.105, Language id 1
#0 /includes/modules/shipping/fedexrest.php(305): zen_debug_error_handler()
#1 /includes/modules/shipping/fedexrest.php(213): fedexrest->getRates()
#2 /includes/classes/shipping.php(201): fedexrest->quote()
#3 /includes/modules/shipping_estimator.php(151): shipping->quote()
#4 /includes/templates/responsive_classic/templates/tpl_shopping_cart_default.php(204): require('/homepages/46/d...')
#5 /includes/templates/responsive_classic/common/tpl_main_page.php(178): require('/homepages/46/d...')
#6 /index.php(94): require('/homepages/46/d...')
--> PHP Warning: Undefined array key "city" in /includes/modules/shipping/fedexrest.php on line 305.


[24-Sep-2023 13:26:16 America/New_York] Request URI: /index.php?main_page=shopping_cart, IP address: 189.169.117.105, Language id 1
#0 /includes/modules/shipping/fedexrest.php(313): zen_debug_error_handler()
#1 /includes/modules/shipping/fedexrest.php(213): fedexrest->getRates()
#2 /includes/classes/shipping.php(201): fedexrest->quote()
#3 /includes/modules/shipping_estimator.php(151): shipping->quote()
#4 /includes/templates/responsive_classic/templates/tpl_shopping_cart_default.php(204): require('/homepages/46/d...')
#5 /includes/templates/responsive_classic/common/tpl_main_page.php(178): require('/homepages/46/d...')
#6 /index.php(94): require('/homepages/46/d...')
--> PHP Warning: Undefined array key "postcode" in /includes/modules/shipping/fedexrest.php on line 313.

Are these issues due to the version of PHP (8.1.23) I'm using or is there an actual issue?

[JJW2009]

@swguy thanks for doing that.

@cloud9 @njcyx Were you able to figure out the international shipping errors? I am experiencing the same thing.

Store details:
Version = 1.5.8a (new install from scratch)
PHP = 8.0.30
Fedex Rest API 1.0

Fedex Rest API settings
Shipping from address is located in - Canada.
Ship From address is residential - False
Ship To address is residential - True
Pickup type - 3
Enable Express Saver - False
Enable Standard Overnight - False
Enable First Overnight - True
Enable Priority Overnight - False
Enable 2 Day - True
Enable International Priority - False
Enable International Economy - True
Enable Ground - True
Enable Saturday Delivery - False
International Ground Handling Fee - Doesn't matter
International Express Handling Fee - Doesn't matter
No tax class
Signature Option -1
Insurance -1
FedEx Rates - Account
Show Estimated Transit Time - True
Shipping zone - None
Sort Order - 0

I am running into the same problem. I'm located in Canada, the Fedex REST API is able to give shipping costs for addresses I use within Canada. However, no international shipping quotes are able to be given including to the US and/or Australia. I believe the reason is listed below.

2023-10-01 23:39:18: Rate Response: Array
(
    [transactionId] => //redacted//
    [errors] => Array
        (
            [0] => Array
                (
                    code => RATE.CUSTOMCLEARANCEDETAIL.INVALID
                    [message] => Customs clearance detail cannot be null.
                )

        )

)

The logs state this.

// I removed the full paths for security. //

[01-Oct-2023 23:34:09 UTC] Request URI: /index.php?cmd=modules&set=shipping&module=fedexrest&action=edit, IP address: XXX.XXX.XXX.XXXX, Language id 1
#1  fedexrest->setTypes() called at /includes/modules/shipping/fedexrest.php:142]
#2  fedexrest->__construct() called at /modules.php:187]
#3  require(/modules.php) called at [/index.php:11]
--> PHP Warning: Trying to access array offset on value of type null in /includes/modules/shipping/fedexrest.php on line 188.

The error line in log above does seem to jump around for the line item, not sure why but that's what the logs states.

I believe there is either some fields missing from the fedex Rest API 1.0 shipping module to handle required international customs fields that is in the API. That is why it's giving the error about custom clearance detail = null. I'm assuming because the fedex rest api shipping module isn't passing that through it's being flagged.

I may be wrong, but is there any way to test this and if so, update the fedex rest api shipping module? I'm really hoping to use fedex to ship the store's packages. Thanks.