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  1. #1
    Join Date
    Oct 2023
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    Johannesburg, South Africa
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    Default Customer login required to us Contact us form

    I'd like to know how to configure the contact us forms and pages so that visitors to my site don't have to create an account and or login when sending a message via the "Contact Us" or "Ask a Question" forms on the site

    www.automation-network.co.za
    https://www.automation-network.co.za...age=contact_us

  2. #2
    Join Date
    Sep 2009
    Location
    Stuart, FL
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    Default Re: Customer login required to us Contact us form

    Neither of those forms (in an unchanged Zen Cart) require login prior to submission, although if you're really running Zen Cart 1.5.3 (released on July 4th, 2014) then the ask-a-question is an add-on.

  3. #3
    Join Date
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    Default Re: Customer login required to us Contact us form

    Correction, my apologies. I am using v1.5.7c. Is there a setting somewhere in the admin portal where I can configure this

    this is the website: www.automation-network.co.za, and this is the Contact Us page: https://www.automation-network.co.za...age=contact_us

    any help to fix/adjust this would be highly appriciated

  4. #4
    Join Date
    Feb 2009
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    UK
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    Default Re: Customer login required to us Contact us form

    Quote Originally Posted by dylanZA View Post
    I'd like to know how to configure the contact us forms and pages so that visitors to my site don't have to create an account and or login when sending a message via the "Contact Us" or "Ask a Question" forms on the site

    www.automation-network.co.za
    https://www.automation-network.co.za...age=contact_us
    I've just sent a test message through your Contact page and what you're seeing is not a requirement to login/register in order to send the message but rather the form submission resulting in a 'Whoops! Your session has expired' page (which includes a login prompt).

    https://www.automation-network.co.za...age=contact_us is a secure page with a SSL certificate but any subsequent pages are not SSL-secured, I would think that the issue lies within your /includes/configure.php (post the contents of that but HIDE any passwords/usernames) and/or possibly a SSL redirect in an .htaccess file.
    Last edited by simon1066; 20 Nov 2023 at 10:14 AM. Reason: spelling
    Simon

  5. #5
    Join Date
    Oct 2023
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    Johannesburg, South Africa
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    Default Re: Customer login required to us Contact us form

    thanks for the feedback. I am not a developer at all so I have no experience with SSL. is there a setting in the Zen Cart admin portal where I can adjust/fix this?

  6. #6
    Join Date
    Feb 2009
    Location
    UK
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    Default Re: Customer login required to us Contact us form

    To check that SSL is enabled correctly in Zen Cart, you can follow these instructions in the Zen Cart Docs - https://docs.zen-cart.com/user/insta...rt-in-zen-cart

    That may solve your problem. If not then there might be something to be done in cPanel - I don't use it so I can't be sure.
    Simon

 

 

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