Admin login not working

[T20Bigjim]

Hi People,

My admin logon randomly started saying insecure on chrome browser and an endless loop of not being able to login.

I have gone through the configure.php filed and corrected the SSL links so now i get no warnings except i still cannot login.

After editing the configure files, i clock login and the little icon in the corner thinking about it for a few seconds and gives me back the login page again!

I can send an admin reset passwrod email, i can receive the email. Login with it which gives me the prompt to set a new one which it then wont allow me to do now.

The site has been working find until the last three days. I havent upgraded, changed any settings etc.

my domain is chgclassics.co.uk and i am unsure which zencart version as i cant login to check

The site according to the whynopadlock is fine. Really confused with this one now!

[pilou2]

Your site is not accessible with a message saying your DNS can't be found.
It sounds like a DNS server problem.

[carlwhat]

Your site is not accessible with a message saying your DNS can't be found.
It sounds like a DNS server problem.

???

charmes: # ping chgclassics.co.uk
PING chgclassics.co.uk (185.65.237.151) 56(84) bytes of data.
64 bytes from nomad.xssl.net (185.65.237.151): icmp_seq=1 ttl=43 time=172 ms
64 bytes from nomad.xssl.net (185.65.237.151): icmp_seq=2 ttl=43 time=147 ms
64 bytes from nomad.xssl.net (185.65.237.151): icmp_seq=3 ttl=43 time=201 ms
64 bytes from nomad.xssl.net (185.65.237.151): icmp_seq=4 ttl=43 time=347 ms
64 bytes from nomad.xssl.net (185.65.237.151): icmp_seq=5 ttl=43 time=161 ms
64 bytes from nomad.xssl.net (185.65.237.151): icmp_seq=6 ttl=43 time=189 ms
^C
--- chgclassics.co.uk ping statistics ---
6 packets transmitted, 6 received, 0% packet loss, time 5005ms

[mprough]

Some things to do ... check

- Check your database for a lockout (https://docs.zen-cart.com/user/troub...umbling-blocks)
- Clear your browser cache & temp files, clear any saved password in a password keeper... reboot your modem if necessary
- Check that you have not previously made an advanced request for the website (https://support.google.com/chrome/an...form%3DDesktop)
- Try another browser
- Make certain the new password is unique from the recent previous passwords

Just a note to make sure any browser you are using is up to date because your Let's Encrypt SSL has no throwback for TLS 1.0 & 1.1. This is as it should be, but if your browser or OS is out of date you may not be TLS 1.2 ready.

~Melanie

[kitutal]

I've just signed in to ask this same exact question, conveniently, but I'm not sure the answer given works for me, since this is a new installation of the site, and the automatically generated password doesn't work. Neither does the one I get from the password reset email. This is on a subdomain of a site I've been using for a while, so all the DNS and SSL settings have been set up, and caused no issue previously, I don't see why they would suddenly stop working on just this software. Any thoughts?

[mprough]

I've just signed in to ask this same exact question, conveniently, but I'm not sure the answer given works for me, since this is a new installation of the site, and the automatically generated password doesn't work. Neither does the one I get from the password reset email. This is on a subdomain of a site I've been using for a while, so all the DNS and SSL settings have been set up, and caused no issue previously, I don't see why they would suddenly stop working on just this software. Any thoughts?

Yep, this is still for you =)

Some things to do ... check

- Check your database for a lockout (https://docs.zen-cart.com/user/troub...umbling-blocks)
- Clear your browser cache & temp files, clear any saved password in a password keeper... reboot your modem if necessary
- Check that you have not previously made an advanced request for the website (https://support.google.com/chrome/an...form%3DDesktop)
- Try another browser
- Make certain the new password is unique from the recent previous passwords

Just a note to make sure any browser you are using is up to date because your Let's Encrypt SSL has no throwback for TLS 1.0 & 1.1. This is as it should be, but if your browser or OS is out of date you may not be TLS 1.2 ready.

~Melanie

[Fenomenal7]

Greetings!

I'm a small business owner and new to working on websites for my business. My company is Cedar Grove Herbs. I have a main store on www.cedargrovehersb.com but I recently had someone install a new theme for me to work on/customized to replace my main store. The new theme is installed in subdirectory - www.cedargroveherbs.com/new.

I've been working on installing Easy Populate 4.0.36.ZC on my new zencart v.1.5.8 website. I have it on my main store and since I have so many products I want to be able to add them to my new site quickly; however I ran into a problem, I'm not quite sure what it is. When I clicked on easy populate in my tools on my admin I received a 404 error and then after clearing my cache on my website, my admin login page and admin page looked like this:



I'm hoping someone can help me get my admin log in page and admin page back to looking normal. I deleted the easypop files I added (nothing was overwritten) and I put back the .htaccess files that were there previously. Do I need to restore the admin/login page? Which file if so - as I do have my backup files made before any attempt at installation.

[carlwhat]

Greetings!

I'm a small business owner and new to working on websites for my business. My company is Cedar Grove Herbs. I have a main store on www.cedargrovehersb.com but I recently had someone install a new theme for me to work on/customized to replace my main store. The new theme is installed in subdirectory - www.cedargroveherbs.com/new.

I've been working on installing Easy Populate 4.0.36.ZC on my new zencart v.1.5.8 website. I have it on my main store and since I have so many products I want to be able to add them to my new site quickly; however I ran into a problem, I'm not quite sure what it is. When I clicked on easy populate in my tools on my admin I received a 404 error and then after clearing my cache on my website, my admin login page and admin page looked like this:



I'm hoping someone can help me get my admin log in page and admin page back to looking normal. I deleted the easypop files I added (nothing was overwritten) and I put back the .htaccess files that were there previously. Do I need to restore the admin/login page? Which file if so - as I do have my backup files made before any attempt at installation.

your admin css files are not being loaded. there were a bunch of changes between v157 and v158.

i would compare the files in:

YOUR_ADMIN/includes/css/

to these files:

https://github.com/zencart/zencart/t...n/includes/css

and then compare the files here:

YOUR_ADMIN/includes/*.css

to any css files you see here:

https://github.com/zencart/zencart/t...admin/includes

best.

[Fenomenal7]

I started out with v158 so I don't think that's the problem...

[Fenomenal7]

your admin css files are not being loaded. there were a bunch of changes between v157 and v158.

i would compare the files in:

YOUR_ADMIN/includes/css/

to these files:

https://github.com/zencart/zencart/t...n/includes/css

and then compare the files here:

YOUR_ADMIN/includes/*.css

to any css files you see here:

https://github.com/zencart/zencart/t...admin/includes

best.

I started out with v158 so I don't think v157 has anything to do with it but as far as admin css files not being loaded, sounds about right. I don't know how to fix it