Admin login not working

[Fenomenal7]

Does anybody know what css file I need to restore from my backup to make the admin login page and admin page go back to looking normal? I have my backup files from before I made any changes.

[royaldave]

Does anybody know what css file I need to restore from my backup to make the admin login page and admin page go back to looking normal? I have my backup files from before I made any changes.

I would be inclined to wipe the whole admin directory and restore from backup - there could be other damage done which is preventing the .css files loading.

[mc12345678]

Does anybody know what css file I need to restore from my backup to make the admin login page and admin page go back to looking normal? I have my backup files from before I made any changes.

Looks to me like perhaps you have an issue with https/http. This is controlled through YOUR_ADMIN/configure.php. basically if the admin is trying to connect via https, but a certificate is not dedicated for the associated domain name, then the result is as provided. Another example is if your certificate is for www.domain, but you're setup for domain, then the same applies.

[mprough]

Looks to me like perhaps you have an issue with https/http. This is controlled through YOUR_ADMIN/configure.php. basically if the admin is trying to connect via https, but a certificate is not dedicated for the associated domain name, then the result is as provided. Another example is if your certificate is for www.domain, but you're setup for domain, then the same applies.

That is exactly right

[Fenomenal7]

That is exactly right

I see. I have this installed in a subdirectory, because my main store is @ www.cedargroveherbs.com and I'm working on customizing the new store first before installing it over the main store. The problem I'm working on is at www.cedargroveherbs.com/new. How do I fix this? Should I replace mail.cedargroveherbs.com with www.cedargroveherbs.com/new? Where do I pull this up at?

[Fenomenal7]

That is exactly right

Oh, I see it in the SSL/TLS

[carlwhat]

That is exactly right

i am not sure about that.

i think what mc-digits said could be correct. there probably is a mix of http and https on the page.

but if the certificate is incorrect, which is what you suggest, why does a page like:

https://www.cedargroveherbs.com/new/...&cPath=162_168

not show any mismatched certificate errors?

i would agree that the common name on the certificate could be better (any more likely to be *.cedargroveherbs.com), but i do not think that is where the problem lies.

[carlwhat]

this is looking to be a permissions problem with the css files. the css files are all returning a 403 error.

i was able to do this via knowing where the admin directory lies through a PM.

[Fenomenal7]

this is looking to be a permissions problem with the css files. the css files are all returning a 403 error.

i was able to do this via knowing where the admin directory lies through a PM.

I just got done chatting with my server host. They said they fixed the permissions and fixed the .htaccess file. They told me to clear my cache and try in another browser and it should be fixed but I did both these things and it wasn't. Then they said it should take 15-20 min so I will update you in 20 min.

[carlwhat]

I just got done chatting with my server host. They said they fixed the permissions and fixed the .htaccess file. They told me to clear my cache and try in another browser and it should be fixed but I did both these things and it wasn't. Then they said it should take 15-20 min so I will update you in 20 min.

i am not sure about your hosts setup. but it is still returning a 403 for me. opening an incognito window in theory should bypass any browser side caching.

i believe a permissions issue fix should not require any waiting.