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  1. #21
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    Default Re: PayPal RESTful API Payment Module

    Are orders with different products successfully placed?

  2. #22
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    Default Re: PayPal RESTful API Payment Module

    Quote Originally Posted by lat9 View Post
    Are orders with different products successfully placed?
    Different product, not digital, same issue... log same error as well.

    In the morning I'll grab your patch & try again =)

    ~Melanie
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    **I answer questions in the forum, private messages are NOT answered. You are welcome to contact us via our website for professional engagements.

  3. #23
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    Default Re: PayPal RESTful API Payment Module

    Quote Originally Posted by mprough View Post
    Different product, not digital, same issue... log same error as well.

    In the morning I'll grab your patch & try again =)

    ~Melanie
    Please make sure you grab the patches: https://github.com/lat9/paypalr/comp...0-beta5...main

  4. #24
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    Default Re: PayPal RESTful API Payment Module

    Quote Originally Posted by lat9 View Post
    Please make sure you grab the patches: https://github.com/lat9/paypalr/comp...0-beta5...main
    Unfortunately the error is the same. I am PMing you the logs =)
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    **I answer questions in the forum, private messages are NOT answered. You are welcome to contact us via our website for professional engagements.

  5. #25
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    Default Re: PayPal RESTful API Payment Module

    Quote Originally Posted by mprough View Post
    Unfortunately the error is the same. I am PMing you the logs =)
    Does this issue happen on every transaction placed with PayPal?

  6. #26
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    Default Re: PayPal RESTful API Payment Module

    Quote Originally Posted by lat9 View Post
    Does this issue happen on every transaction placed with PayPal?
    Every time, every product so far
    PRO-Webs, Inc. :: Recent Zen Cart Projects :: Zen Cart SEO – 12 Steps to Success
    **I answer questions in the forum, private messages are NOT answered. You are welcome to contact us via our website for professional engagements.

  7. #27
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    Default Re: PayPal RESTful API Payment Module

    Quote Originally Posted by mprough View Post
    Every time, every product so far
    I'm still looking, but fairly stumped. I installed and enabled on a live site, just in case something was different, and had no such issue.

    When you log into paypal.com for that business account, do you see a "You've been approved for Advanced Checkout" message at the top-of-screen?

  8. #28
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    Default Re: PayPal RESTful API Payment Module

    Quote Originally Posted by lat9 View Post
    I'm still looking, but fairly stumped. I installed and enabled on a live site, just in case something was different, and had no such issue.

    When you log into paypal.com for that business account, do you see a "You've been approved for Advanced Checkout" message at the top-of-screen?
    Another thing: The paypalr log now shows a "debug_id" associated with that error. If you get hold of PayPal's support and give them that value for the site, perhaps they'll have insight as to the root cause.

  9. #29
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    Default Re: PayPal RESTful API Payment Module

    Quote Originally Posted by lat9 View Post
    I'm still looking, but fairly stumped. I installed and enabled on a live site, just in case something was different, and had no such issue.

    When you log into paypal.com for that business account, do you see a "You've been approved for Advanced Checkout" message at the top-of-screen?
    It does, yes
    PRO-Webs, Inc. :: Recent Zen Cart Projects :: Zen Cart SEO – 12 Steps to Success
    **I answer questions in the forum, private messages are NOT answered. You are welcome to contact us via our website for professional engagements.

  10. #30
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    Default Re: PayPal RESTful API Payment Module

    Quote Originally Posted by mprough View Post
    It does, yes
    Try sending a support ticket (https://www.paypal-support.com/s/?language=en_US) and include a copy of the logged information.

 

 
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