Website error after plugin installation, help please..

[amebb]

Hi there

I have recently created my shop and everything was running smoothly, until i installed the worldpay plugin for my payments.

With this plugin the files do not overwrite any core files etc so i assumed it was safe to do a quick install.

After the install i tried to get in to my admin side and i was presented with the welcome to zencart screen. This was the same for the front end of my shop.

I then went back and removed all the new files that i had added and still i am getting the same message both on the front end and also the admin end too.


I have added a screen shot image to help.

Any help much appreciated.


Thank you

[lat9]

Take a look at that message. The text in red is telling you what the issue is.

[amebb]

Thank you for your reply.

The message is ' Additional *IMPORTANT* Details: includes/configure.php file contents invalid. ie: DIR_FS_CATALOG not valid or not set '

I am not sure what that means and how i got this message, plus not sure how to fix it either?

[swguy]

Download your includes/configure.php file. It should have an entry that looks like this:

define('DIR_FS_CATALOG', '/home/YOURACCOUNT/public_html/');

either it doesn't or the path you have provided is wrong.

[swguy]

This page explains that defined constant in more detail:

https://docs.zen-cart.com/user/miscellaneous/configure/

Once you fit it, upload the configure.php back to your site. It's easier to rename (or delete) the existing copy then do the upload so you don't get an error trying to update a read-only file.

[amebb]

* They should always start and end with a slash ... ie: '/' or '/foldername/'
*/
define('DIR_WS_CATALOG', '/');
define('DIR_WS_HTTPS_CATALOG', '/');

/**
* This is the complete physical path to your store's files. eg: /var/www/vhost/accountname/public_html/store/
* Should have a closing / on it.
*/
define('DIR_FS_CATALOG', '/home2/XYZHOST/public_html/');

/**
* The following settings define your database connection.
* These must be the SAME as you're using in your admin copy of configure.php
*/
define('DB_TYPE', 'mysql'); // always 'mysql'
define('DB_PREFIX', ''); // prefix for database table names -- preferred to be left empty
define('DB_CHARSET', 'utf8mb4'); // 'utf8mb4' or older 'utf8' / 'latin1' are most common
define('DB_SERVER', 'localhost'); // address of your db server
define('DB_SERVER_USERNAME', 'USERNAME XYZ');
define('DB_SERVER_PASSWORD', '&mc~(A.vXoUf');
define('DB_DATABASE', 'aBLAH BLAH');

/**
* This is an advanced setting to determine whether you want to cache SQL queries.
* Options are 'none' (which is the default) and 'file' and 'database'.
*/
define('SQL_CACHE_METHOD', 'none');

/**
* Reserved for future use
*/
define('SESSION_STORAGE', 'reserved for future use');

/**
* Advanced use only:
* The following are OPTIONAL, and should NOT be set unless you intend to change their normal use. Most sites will leave these untouched.
* To use them, uncomment AND add a proper defined value to them.
*/
// define('DIR_FS_SQL_CACHE' ...
// define('DIR_FS_DOWNLOAD' ...
// define('DIR_FS_LOGS' ...

// End Of File

[amebb]

would it be worth my while to do a fresh installation? or can this issue be fixed easily?

[lat9]

Your webhost keeps backups, right? You want to have the files /includes/configure.php and /YOUR_ADMIN/includes/configure.php restored.

[amebb]

Yes they do have backups.... but, they charge £50 for the recovery.

so, correcting the config.php file would be the cheaper thing to do