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  1. #1
    Join Date
    Mar 2006
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    Internal Server Error

    I upgraded a new install from 1.3 to zen-cart-v1.3.0.1-changed_files_only
    I obviously have done something wrong because although everything else works on my site, when I go to admin -> configuration -> any file I get

    Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.
    Please contact the server administrator, webmaster @oradesigns.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.


    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.


    --------------------------------------------------------------------------------

    Apache/1.3.34 Server at www. oradesigns. com Port 80

    Any help I can get would be appreciated. It would be nice to be able to change a few things in there. Thanks

  2. #2
    Join Date
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    Default Re: Internal Server Error

    Please post your admin/includes/configure.php without your passwords.
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  3. #3
    Join Date
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    Default Re: Internal Server Error

    Thank you

    <?php
    //
    /**
    *
    * @package Configuration Settings
    * @copyright Copyright 2003-2006 Zen Cart Development Team
    * @copyright Portions Copyright 2003 osCommerce
    * @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
    */


    // Define the webserver and path parameters
    // Main webserver: eg, http://localhost - should not be empty for productive servers
    // HTTP_SERVER is your Main webserver: eg, http://www.yourdomain.com
    // HTTPS_SERVER is your Secure webserver: eg, https://www.yourdomain.com
    // HTTP_CATALOG_SERVER is your Main webserver: eg, http://www.yourdomain.com
    // HTTPS_CATALOG_SERVER is your Secure webserver: eg, https://www.yourdomain.com
    /*
    * URLs for your site will be built via:
    * HTTP_SERVER plus DIR_WS_ADMIN or
    * HTTPS_SERVER plus DIR_WS_HTTPS_ADMIN or
    * HTTP_SERVER plus DIR_WS_CATALOG or
    * HTTPS_SERVER plus DIR_WS_HTTPS_CATALOG
    * ...depending on your system configuration settings
    */
    define('HTTP_SERVER', 'http://www.oradesigns.com');
    define('HTTPS_SERVER', 'https://www.oradesigns.com');
    define('HTTP_CATALOG_SERVER', 'http://www.oradesigns.com');
    define('HTTPS_CATALOG_SERVER', 'https://www.oradesigns.com');

    // Use secure webserver for catalog module and/or admin areas?
    define('ENABLE_SSL_CATALOG', 'false');
    define('ENABLE_SSL_ADMIN', 'false');

    // NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes!
    // * DIR_WS_* = Webserver directories (virtual/URL)
    // these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
    define('DIR_WS_ADMIN', '/store/admin/');
    define('DIR_WS_CATALOG', '/store/');
    define('DIR_WS_HTTPS_ADMIN', '/store/admin/');
    define('DIR_WS_HTTPS_CATALOG', '/store/');

    define('DIR_WS_IMAGES', 'images/');
    define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');
    define('DIR_WS_CATALOG_IMAGES', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'images/');
    define('DIR_WS_CATALOG_TEMPLATE', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'includes/templates/');
    define('DIR_WS_INCLUDES', 'includes/');
    define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');
    define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
    define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
    define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
    define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
    define('DIR_WS_CATALOG_LANGUAGES', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'includes/languages/');

    // * DIR_FS_* = Filesystem directories (local/physical)
    //the following path is a COMPLETE path to your Zen Cart files. eg: /var/www/vhost/accountname/public_html/store/
    define('DIR_FS_ADMIN', '/home/ebabycre/public_html/store/admin/');
    define('DIR_FS_CATALOG', '/home/ebabycre/public_html/store/');

    define('DIR_FS_CATALOG_LANGUAGES', DIR_FS_CATALOG . 'includes/languages/');
    define('DIR_FS_CATALOG_IMAGES', DIR_FS_CATALOG . 'images/');
    define('DIR_FS_CATALOG_MODULES', DIR_FS_CATALOG . 'includes/modules/');
    define('DIR_FS_CATALOG_TEMPLATES', DIR_FS_CATALOG . 'includes/templates/');
    define('DIR_FS_BACKUP', DIR_FS_ADMIN . 'backups/');
    define('DIR_FS_EMAIL_TEMPLATES', DIR_FS_CATALOG . 'email/');
    define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');

    // define our database connection
    define('DB_TYPE', 'mysql');
    define('DB_PREFIX', 'zen_');
    define('DB_SERVER', 'localhost'); // eg, localhost - should not be empty
    define('DB_SERVER_USERNAME', 'ebabycre');
    define('DB_SERVER_PASSWORD', '**********');
    define('DB_DATABASE', 'ebabycre_zencart');
    define('USE_PCONNECT', 'false'); // use persistent connections?
    define('STORE_SESSIONS', 'db'); // leave empty '' for default handler or set to 'db'

    // The next 2 "defines" are for SQL cache support.
    // For SQL_CACHE_METHOD, you can select from: none, database, or file
    // If you choose "file", then you need to set the DIR_FS_SQL_CACHE to a directory where your apache
    // or webserver user has write privileges (chmod 666 or 777). We recommend using the "cache" folder inside the Zen Cart folder
    // ie: /path/to/your/webspace/public_html/zen/cache -- leave no trailing slash
    define('SQL_CACHE_METHOD', 'database');
    define('DIR_FS_SQL_CACHE', '/home/ebabycre/public_html/store/cache');

    ?>

  4. #4
    Join Date
    Jan 2004
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    Default Re: Internal Server Error

    What messages are showing in your server's errorlog when you get these messages?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #5
    Join Date
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    Default Re: Internal Server Error

    I'm sorry. I'm a real novice here. Let me see if I can find anything. I'm still learning my way around my server too.

  6. #6
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    Default Re: Internal Server Error

    When I look in Error Log, there are no errors.

  7. #7
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    Default Re: Internal Server Error

    Okay, try TEMPORARILY renaming the /admin/.htaccess file to htaccess_bak

    If that doesn't solve it, try doing the same to /admin/includes/.htaccess file
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  8. #8
    Join Date
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    Default Re: Internal Server Error

    Nope, same thing.
    Maybe I should just reinstall and try to restore everything. I have used the template overides for everything so hopefully I won't loose anything. I'm not live yet so I won't loose anything in the database. Anything I need to back-up before I just wipe everything?

  9. #9
    Join Date
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    Location
    Toronto
    Posts
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    Default Re: Internal Server Error

    Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.
    Please contact the server administrator, webmaster @oradesigns.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.
    Hello, this error message is often times associated with a mod_security block.

    Please contact your host and ask them if they see a mod_security block in their logs for your site and what rule you have broken.

    If it is mod_security, more then likely you have a double slash ( // ) somewhere - or something similar.

    Hope this helps...
    Andrew
    www.cartikahosting.com
    Business Grade, Clustered Application Hosting with years of superior uptime history
    Host Zen Cart on Linux, Windows or FreeBSD

  10. #10
    Join Date
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    Default Re: Internal Server Error

    I have just wiped and reinstalled zencart. Works fine now. Now I just have to reconfigure everything and upload all my templates, images, etc. I don't know what it was but I'm sure it had something to do with the way I upgraded things.

 

 

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