Paypal IPN orders not being relayed to cart or emailed to owner or buyer

[DrByte]

So I won't be able to see what the customer order: product description and ID from Zen Cart unless I use Express checkout module?

As of Zen Cart v1.3.7, if you use the PayPal IPN module to collect payment, you will see the product details *only* in the Zen Cart admin area, and on PayPal receipts you will see only a cart-summary for payment details.
If you use Express Checkout, you will see full line-item details in both your Zen Cart admin and in the PayPal receipts (as long as no discounts/coupons/gift certificates/etc applied to the order).

[foilman]

Any word on this yet DrByte??

DrByte....
I finally got a transaction I was able to get a log on with the PAYPAL not passing back the order. It was an echeck... here is the link to the log... <snip>

I NEED HELP ASAP!!!! This is happening WAY too much and it is too late by the time I find out because my customers are already made their orders are 1 1/2 weeks late cause they wait a week to get it and I didn't even start to ship yet cause I didn't know about it!!! WE NEED A FIX PLEASE!!

Rich Fallon
Foilman.com

[DrByte]

DrByte....
I finally got a transaction I was able to get a log on with the PAYPAL not passing back the order. It was an echeck... here is the link to the log... <snip>

I NEED HELP ASAP!!!! This is happening WAY too much and it is too late by the time I find out because my customers are already made their orders are 1 1/2 weeks late cause they wait a week to get it and I didn't even start to ship yet cause I didn't know about it!!! WE NEED A FIX PLEASE!!

Rich Fallon
Foilman.com

The first thing I noticed is that you're using v1.3.7 code without the latest patches:
http://www.zen-cart.com/forum/showthread.php?t=56216

There have been a LOT of changes, fixes, improvements since the version of code you're using. They are all wrapped into v1.3.7.1, but can be applied by using the latest patch mentioned in the thread linked above.

[foilman]

Dr Byte, begging for help one more time please...

Ok I got the new version installed like you suggessted and since October 2nd everything was working great... or so I thought... Just found out from my customer that an order placed (yup and paid for on paypal) was never received by me... Here is the info from the log, there are 3 files... can you shed any light on it??

http://foilman.com/store/includes/mo...01888_OQYQ.log


http://foilman.com/store/includes/mo...01897_5MC6.log

http://foilman.com/store/includes/mo...01841_3GPq.log

Please help ASAP...

Thanks,
Rich Fallon
Foilman.com

[DrByte]

Those logs are from Oct 30, when PayPal was having system problems:
http://www.pdncommunity.com/pdn/blog...814000000#M146

[foilman]

Ahh Thank you Dr Byte... good to know it was not me that did something wrong!