Login / Logout 404 Errors

[JaxMac]

Hi,

Can someone please help? I am getting 404 errors all the time when customers try to login or logout. There's no problem when they create an account.

All my Admin--->Sessions information is set at the default:

Title Value Action
Session Directory /home/your_username/public_html/your_catalog_dir/cache
Cookie Domain True
Force Cookie Use False
Check SSL Session ID False
Check User Agent False
Check IP Address False
Prevent Spider Sessions True
Recreate Session True
IP to Host Conversion Status true

I am running 1.3.0 and php 4.4.1

I have 2 carts on my site. The retail one's login and log out work fine. My wholesale one gives me the login and logout errors. I've modified the session directories so that the correspond to the locations of the 2 shopping carts.

Please help me. Thanks.

[Ajeh]

Did you try storing the sessions aand cache in the database instead?

[JaxMac]

Yeah, I think that was the problem. Thanks Ajeh!

[Ajeh]

Thanks for the update ... glad you are working again ...

[andyiomoon]

Hello all,

I am having a similar problem. Logins/Logouts are returning 404 errors. I have sessions and cache stored in DB.

The problem appears to be in the redirect caused by the login/logout function. For some reason it is stripping my store name from the URL.

For example, the "login" action is:
https://secure.aimtec.net/stores/nau...ain_page=login

And the login appears to work but redirects to

https://secure.aimtec.net/stores/ind...ain_page=login

Notice, the "nauticalreplicas" part has been stripped out of the URL, hence the 404 error.

The same occurs for logouts. The logout link might be:
https://secure.aimtec.net/stores/nau...in_page=logoff

but after the logout it redirects to
https://secure.aimtec.net/stores/ind...in_page=logoff

I've had a look at my config files but I can't see anything amiss. And the problem only seems to occur for logins/logouts.

Would love some advice on where to go from here.
Thanks in advance.

Andrew

ps - the store is located at http://store.nauticalreplicas.com if anyone wants to try replicating the problem.

EDITED: Never, ever post the zen_id (session id) in a forum, email, newsgroup, newsletter, advertisement, etc. etc. etc. or you will be doomed ...

[andyiomoon]

Just a little more information on this.

The login works ok if the redirect is to the checkout page. That is, entering the store, adding some items to the shopping cart and proceeding to the checkout prompts for a login. A successful login at this stage carries me on to the checkout page.

A login at any other point causes the 404 error.

Cheers,
Andrew

[masterblaster]

Have you checked all the configure files in includes/configure.php and admin/included/configure.php on both SSL and non SSL site.

Seems like you have misconfigured your SSL setup with zen.

[andyiomoon]

Thanks for replying, Richard.
I can't see anything amiss in the config files but I may have been staring at them for too long. Here they are (minus ids and passwords). Can you see anything I am missing?

Catalog:

<?php
define('HTTP_SERVER', 'http://store.nauticalreplicas.com');
define('HTTPS_SERVER', 'https://secure.aimtec.net/stores');
define('ENABLE_SSL', 'true');
define('DIR_WS_CATALOG', '/');
define('DIR_WS_HTTPS_CATALOG', '/nauticalreplicas/');
define('DIR_WS_IMAGES', 'images/');
define('DIR_WS_INCLUDES', 'includes/');
define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
define('DIR_WS_DOWNLOAD_PUBLIC', DIR_WS_CATALOG . 'pub/');
define('DIR_WS_TEMPLATES', DIR_WS_INCLUDES . 'templates/');
define('DIR_WS_PHPBB', '/');
define('DIR_FS_CATALOG', 'E:/OSCommerceWebs/nauticalreplicas/');
define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');
define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/');
define('DIR_WS_UPLOADS', DIR_WS_IMAGES . 'uploads/');
define('DIR_FS_UPLOADS', DIR_FS_CATALOG . DIR_WS_UPLOADS);
define('DIR_FS_EMAIL_TEMPLATES', DIR_FS_CATALOG . 'email/');
define('DB_TYPE', 'mysql');
define('DB_PREFIX', '');
define('DB_SERVER', 'xxxxxx'); // eg, localhost - should not be empty
define('DB_SERVER_USERNAME', 'xxxxxx');
define('DB_SERVER_PASSWORD', 'xxxxxx');
define('DB_DATABASE', 'zen_nauticalreplicas');
define('USE_PCONNECT', 'false'); // use persistent connections?
define('STORE_SESSIONS', 'db'); // leave empty '' for default handler or set to 'db'
define('SQL_CACHE_METHOD', 'database');
define('DIR_FS_SQL_CACHE', 'E:/OSCommerceWebs/nauticalreplicas/cache');
?>

Admin:

<?php
define('HTTP_SERVER', 'http://store.nauticalreplicas.com');
define('HTTPS_SERVER', 'https://secure.aimtec.net/stores');
define('HTTP_CATALOG_SERVER', 'http://store.nauticalreplicas.com');
define('HTTPS_CATALOG_SERVER', 'https://secure.aimtec.net/stores');
define('ENABLE_SSL_CATALOG', 'true');
define('ENABLE_SSL_ADMIN', 'false');
define('DIR_WS_ADMIN', '/admin/');
define('DIR_WS_CATALOG', '/');
define('DIR_WS_HTTPS_ADMIN', '/nauticalreplicas/admin/');
define('DIR_WS_HTTPS_CATALOG', '/nauticalreplicas/');
define('DIR_WS_IMAGES', 'images/');
define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');
define('DIR_WS_CATALOG_IMAGES', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'images/');
define('DIR_WS_CATALOG_TEMPLATE', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'includes/templates/');
define('DIR_WS_INCLUDES', 'includes/');
define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');
define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
define('DIR_WS_CATALOG_LANGUAGES', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'includes/languages/');
define('DIR_FS_ADMIN', 'E:/OSCommerceWebs/nauticalreplicas/admin/');
define('DIR_FS_CATALOG', 'E:/OSCommerceWebs/nauticalreplicas/');
define('DIR_FS_CATALOG_LANGUAGES', DIR_FS_CATALOG . 'includes/languages/');
define('DIR_FS_CATALOG_IMAGES', DIR_FS_CATALOG . 'images/');
define('DIR_FS_CATALOG_MODULES', DIR_FS_CATALOG . 'includes/modules/');
define('DIR_FS_CATALOG_TEMPLATES', DIR_FS_CATALOG . 'includes/templates/');
define('DIR_FS_BACKUP', DIR_FS_ADMIN . 'backups/');
define('DIR_FS_EMAIL_TEMPLATES', DIR_FS_CATALOG . 'email/');
define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');
define('DB_TYPE', 'mysql');
define('DB_PREFIX', '');
define('DB_SERVER', 'xxxxxx'); // eg, localhost - should not be empty
define('DB_SERVER_USERNAME', 'xxxxxx');
define('DB_SERVER_PASSWORD', 'xxxxxx[');
define('DB_DATABASE', 'zen_nauticalreplicas');
define('USE_PCONNECT', 'false'); // use persistent connections?
define('STORE_SESSIONS', 'db'); // leave empty '' for default handler or set to 'db'
define('SQL_CACHE_METHOD', 'none');
define('DIR_FS_SQL_CACHE', 'E:/OSCommerceWebs/nauticalreplicas/cache');
?>

[TheOracle]

From your includes/configure.php file, if you switch

from :

define('STORE_SESSIONS', 'db'); // leave empty '' for default handler or set to 'db'

to read:

define('STORE_SESSIONS', ''); // leave empty '' for default handler or set to 'db'

will the 404 error page appear again ?

[Ajeh]

These do not match:

define('HTTP_SERVER', 'http://store.nauticalreplicas.com');
define('HTTPS_SERVER', 'https://secure.aimtec.net/stores');
define('ENABLE_SSL', 'true');
define('DIR_WS_CATALOG', '/');
define('DIR_WS_HTTPS_CATALOG', '/nauticalreplicas/');

Use these:

define('HTTP_SERVER', 'http://nauticalreplicas.com');
define('HTTPS_SERVER', 'https://secure.aimtec.net/stores/nauticalreplicas');
define('ENABLE_SSL', 'true');
define('DIR_WS_CATALOG', '/');
define('DIR_WS_HTTPS_CATALOG', '/');