Login / Logout 404 Errors

[DrByte]

Ajeh's info should solve your problem.
However, if you're having that problem, it suggests that perhaps your /includes/functions/html_output.php may be not up-to-date. Can you please post the $version info from that file's header, which looks somewhat like this:

 * @version $Id: html_output.php 3517 2006-04-26 05:09:03Z drbyte $ 

Also, what mods have you installed to your cart?

[cjsmiff]

Hi

I have a similar problem in that when my customers login or out they are redirected to a link that completely drops my domain name altogether like so:

https://web30.secure-secure.co.uk/in...in_page=logoff

My configure.php file:

<?php
/**
 *
 * @package Configuration Settings
 * @copyright Copyright 2003-2006 Zen Cart Development Team
 * @copyright Portions Copyright 2003 osCommerce
 * @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
 */


// Define the webserver and path parameters
  // HTTP_SERVER is your Main webserver: eg, http://www.yourdomain.com
  // HTTPS_SERVER is your Secure webserver: eg, https://www.yourdomain.com
  define('HTTP_SERVER', 'http://therelishinspicecompany.com');
  define('HTTPS_SERVER', 'https://web30.secure-secure.co.uk');

  // Use secure webserver for checkout procedure?
  define('ENABLE_SSL', 'true');

// NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes!
// * DIR_WS_* = Webserver directories (virtual/URL)
  // these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
  define('DIR_WS_CATALOG', '/');
  define('DIR_WS_HTTPS_CATALOG', '/therelishinspicecompany.com/');

  define('DIR_WS_IMAGES', 'images/');
  define('DIR_WS_INCLUDES', 'includes/');
  define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
  define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
  define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
  define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
  define('DIR_WS_DOWNLOAD_PUBLIC', DIR_WS_CATALOG . 'pub/');
  define('DIR_WS_TEMPLATES', DIR_WS_INCLUDES . 'templates/');

  define('DIR_WS_PHPBB', '/');

// * DIR_FS_* = Filesystem directories (local/physical)
  //the following path is a COMPLETE path to your Zen Cart files. eg: /var/www/vhost/accountname/public_html/store/
  define('DIR_FS_CATALOG', '/home/sites/therelishinspicecompany.com/public_html/');

  define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');
  define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/');
  define('DIR_WS_UPLOADS', DIR_WS_IMAGES . 'uploads/');
  define('DIR_FS_UPLOADS', DIR_FS_CATALOG . DIR_WS_UPLOADS);
  define('DIR_FS_EMAIL_TEMPLATES', DIR_FS_CATALOG . 'email/');

// define our database connection
  define('DB_TYPE', 'mysql');
  define('DB_PREFIX', '');
  define('DB_SERVER', 'localhost'); // eg, localhost - should not be empty
  define('DB_SERVER_USERNAME', '~~~~~~~~~~~~');
  define('DB_SERVER_PASSWORD', '~~~~~~~~~~~~');
  define('DB_DATABASE', '~~~~~~~~~~~~~~');
  define('USE_PCONNECT', 'false'); // use persistent connections?
  define('STORE_SESSIONS', 'db'); // leave empty '' for default handler or set to 'db'

  // The next 2 "defines" are for SQL cache support.
  // For SQL_CACHE_METHOD, you can select from:  none, database, or file
  // If you choose "file", then you need to set the DIR_FS_SQL_CACHE to a directory where your apache 
  // or webserver user has write privileges (chmod 666 or 777). We recommend using the "cache" folder inside the Zen Cart folder
  // ie: /path/to/your/webspace/public_html/zen/cache   -- leave no trailing slash  
  define('SQL_CACHE_METHOD', 'none'); 
  define('DIR_FS_SQL_CACHE', '/home/sites/therelishinspicecompany.com/public_html/cache');

?>

My Admin configure.php:

<?php
//
/**
*
* @package Configuration Settings
* @copyright Copyright 2003-2006 Zen Cart Development Team
* @copyright Portions Copyright 2003 osCommerce
* @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
*/


// Define the webserver and path parameters
// Main webserver: eg, http://localhost - should not be empty for productive servers
// HTTP_SERVER is your Main webserver: eg, http://www.yourdomain.com
// HTTPS_SERVER is your Secure webserver: eg, https://www.yourdomain.com
// HTTP_CATALOG_SERVER is your Main webserver: eg, http://www.yourdomain.com
// HTTPS_CATALOG_SERVER is your Secure webserver: eg, https://www.yourdomain.com
/*
* URLs for your site will be built via:
* HTTP_SERVER plus DIR_WS_ADMIN or
* HTTPS_SERVER plus DIR_WS_HTTPS_ADMIN or
* HTTP_SERVER plus DIR_WS_CATALOG or
* HTTPS_SERVER plus DIR_WS_HTTPS_CATALOG
* ...depending on your system configuration settings
*/
define('HTTP_SERVER', 'http://therelishinspicecompany.com');
define('HTTPS_SERVER', 'https://web30.secure-secure.co.uk');
define('HTTP_CATALOG_SERVER', 'http://therelishinspicecompany.com');
define('HTTPS_CATALOG_SERVER', 'https://web30.secure-secure.co.uk');

// Use secure webserver for catalog module and/or admin areas?
define('ENABLE_SSL_CATALOG', 'true');
define('ENABLE_SSL_ADMIN', 'true');

// NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes!
// * DIR_WS_* = Webserver directories (virtual/URL)
// these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
define('DIR_WS_ADMIN', '/admin/');
define('DIR_WS_CATALOG', '/');
define('DIR_WS_HTTPS_ADMIN', '/therelishinspicecompany.com/admin/');
define('DIR_WS_HTTPS_CATALOG', '/therelishinspicecompany.com/');

define('DIR_WS_IMAGES', 'images/');
define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');
define('DIR_WS_CATALOG_IMAGES', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'images/');
define('DIR_WS_CATALOG_TEMPLATE', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'includes/templates/');
define('DIR_WS_INCLUDES', 'includes/');
define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');
define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
define('DIR_WS_CATALOG_LANGUAGES', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'includes/languages/');

// * DIR_FS_* = Filesystem directories (local/physical)
//the following path is a COMPLETE path to your Zen Cart files. eg: /var/www/vhost/accountname/public_html/store/
define('DIR_FS_ADMIN', '/home/sites/therelishinspicecompany.com/public_html/admin/');
define('DIR_FS_CATALOG', '/home/sites/therelishinspicecompany.com/public_html/');

define('DIR_FS_CATALOG_LANGUAGES', DIR_FS_CATALOG . 'includes/languages/');
define('DIR_FS_CATALOG_IMAGES', DIR_FS_CATALOG . 'images/');
define('DIR_FS_CATALOG_MODULES', DIR_FS_CATALOG . 'includes/modules/');
define('DIR_FS_CATALOG_TEMPLATES', DIR_FS_CATALOG . 'includes/templates/');
define('DIR_FS_BACKUP', DIR_FS_ADMIN . 'backups/');
define('DIR_FS_EMAIL_TEMPLATES', DIR_FS_CATALOG . 'email/');
define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');

// define our database connection
define('DB_TYPE', 'mysql');
define('DB_PREFIX', '');
define('DB_SERVER', 'localhost'); // eg, localhost - should not be empty
define('DB_SERVER_USERNAME', '~~~~~~~~~~');
define('DB_SERVER_PASSWORD', '############');
define('DB_DATABASE', '~~~~~~~~~~');
define('USE_PCONNECT', 'false'); // use persistent connections?
define('STORE_SESSIONS', 'db'); // leave empty '' for default handler or set to 'db'

// The next 2 "defines" are for SQL cache support.
// For SQL_CACHE_METHOD, you can select from: none, database, or file
// If you choose "file", then you need to set the DIR_FS_SQL_CACHE to a directory where your apache
// or webserver user has write privileges (chmod 666 or 777). We recommend using the "cache" folder inside the Zen Cart folder
// ie: /path/to/your/webspace/public_html/zen/cache -- leave no trailing slash
define('SQL_CACHE_METHOD', 'none');
define('DIR_FS_SQL_CACHE', '/home/sites/therelishinspicecompany.com/public_html/cache');

?>


I have tried changing the session cookies and other solutions offered in the forums but still end up with the same problem.

Any ideas please?

Thanks loads
Claire

EDITED: Never, ever post the zen_id or zenAdminID (session id) in a forum, email, newsgroup, newsletter, advertisement, etc. etc. etc. or you will be doomed ...

[cjsmiff]

.......Sorry forgot to add that I am using the addon module: Column Layout Grid for Product Listing

Cheers

[Ajeh]

On the /includes/configure.php

define('DIR_WS_CATALOG', '/');
define('DIR_WS_HTTPS_CATALOG', '/therelishinspicecompany.com/');

Needs to read:

define('DIR_WS_CATALOG', '/');
define('DIR_WS_HTTPS_CATALOG', '/');

On the /admin/includes/configure.php

define('DIR_WS_ADMIN', '/admin/');
define('DIR_WS_CATALOG', '/');
define('DIR_WS_HTTPS_ADMIN', '/therelishinspicecompany.com/admin/');
define('DIR_WS_HTTPS_CATALOG', '/therelishinspicecompany.com/');

Needs to read:

define('DIR_WS_ADMIN', '/admin/');
define('DIR_WS_CATALOG', '/');
define('DIR_WS_HTTPS_ADMIN', '/admin/');
define('DIR_WS_HTTPS_CATALOG', '/');

[cjsmiff]

Excellent! Many thanks.

Also had to change the https addresses to include my domain name like so:

https://web30.secure-secure.co.uk/th...icecompany.com

Thanks again
Claire

[Ajeh]

Thanks for the update and glad you have your paths all sorted out now ...

[cjsmiff]

Yes, thanks I have now got zen fully working on ssl for therelishinspicecompany.com.

So I thought I'll go through my other zencarts with the same problem and make the changes and I started with pa-shop.co.uk/pashop/

As soon as I made the changes I get an Internal Server Error when trying to login as a customer:

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster AT web21 DOT secure-secure DOT co DOT uk and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.


--------------------------------------------------------------------------------

Apache/2.0.55 (Red Hat) Server at web21.secure-secure.co.uk Port 443

So I quickly undid the changes in the configure.php files but it's still broken!

Is this Error something for my hosts to look at or is it something I did wrong.

Thanks loads
Claire

P.S. You also haven't realised it's Sunday! (day off!) hehehe!

[DrByte]

What is your server's errorlog saying when these errors are displayed?

[cjsmiff]

.......apparently it's a server issue. My host is now looking into it for me.

Thanks anyway