Gift Certificate Help Please

[PattyGale]

I have been all over this new forum for the last 2 hours looking for how to get gift certificates confirgured and am at a loss.

I know they are setup just like a regular product, but what attributes are needed and where do I find the Gift Certificates Mod to download?

thanks for the help!

[Kim]

How do I sell Gift Certificates?
In the Admin, make a new category called Gift Certificates. Add a product to the category called Gift Certificates.

On the Product Information Page fill in the blanks as follows:

Products Status:In Stock

Date Available: leave blank

Products Manufacturer: leave blank

Products Name: Gift Certificate

Product is Free: No

Product is Call for Price: No

Product Priced by Attributes: Yes No
This is up to you, if you choose to price by attributes you only need a single 'product'.

Tax Class: choose appropriate

Products Price (Net): Your price or zero if pricing by attibutes.

Products Price (Gross): figured automatically

Virtual Products do not have a shipping charge and do not require a shipping address such a Services, Gift Certificates, etc.
Always Free Shipping does not have a shipping charge, but do require a shipping address
Downloads are assumed to be Virtual Products - Neither option needs to be marked

Product is Virtual: Yes, Skip Shipping

Always Free Shipping: No, Normal Shipping Rules

Products Quantity Box Shows: Yes, Show

Product Qty Minimum: leave blank

Product Qty Maximum: 0 = Unlimited, 1 = No Qty
Boxes or Max ##

Product Qty Units: leave blank

Product Qty Min/Unit Mix: leave blank

Products Description: Your description.

Products Quantity: leave blank or put in a large number to track number sold.
If you are finding that you cannot add a Gift Certificate to your cart, try adding a quantity here!

Products Model: GIFT-xxxxx
The model MUST begin with GIFT
Note: GIFT absolutely, positively must be ALL CAPS

Products Image: Upload an image

Upload to directory: choose directory

Products URL: leave blank

Products Weight: leave blank

Save it.


Now go to Modules->Order Total and install and configure the gift certificate module.

HOW DOES IT WORK THEN ?
After the Administrator has approved the Gift Certificate (There's a "release" button in admin area if someone buys one), THEN the Gift Certificate funds are made available to the customer.

The customer can then USE those funds for themselves, OR they can email them to friend(s) via the links provided automatically in the store (esp shopping cart sidebox). They can email as much as they want, to various people, up to the amount they've purchased.

[PattyGale]

Kim,

Thank You ! Thank You ! Thank You !


That was perfect. I just went through the steps, tested it and it works flawlessly.

Thank you so much for taking the time to help. I truly appreciate it!




Patty

[plowe1]

HI, thannk-you very much for the walk through on Gift Certificates, it is very useful, and easy to follow.


I set up as per the instructions, and it worked....... or @ least i thought it had ;)

i decided to test it using a dummy account, so i added to my cart, checked out etc.... and all was fine..

i then went into tyhe acct bit to send the G/V to a friend (another dummy account/email) however, it would not let me send the entire G/V amount, only 1 unit less than the total, ie £9 of a total of £10...

so i tried fto send the remaining £1, but it told me that i was entering an incorrect G.V amount .....

some bugs for new ver of Zencart??

[Kim]

The url to test?

[plowe1]

www.ice4urmotor.co.uk/Shop

[craiglove]

HOW DOES IT WORK THEN ?
After the Administrator has approved the Gift Certificate (There's a "release" button in admin area if someone buys one), THEN the Gift Certificate funds are made available to the customer.

hi kim, i also have got this far, please can you explain where the "release" button is within the admin.
not sure on how these are linked together.?

Thanks Craig
NZ

[seethrou]

In Admin:

Gift Certificate/Coupons
* Coupon Admin
* Gift Certificates Queue
* Mail Gift Certificate
* Gift Certificates sent

Please note the following section for Release:

* Gift Certificates Queue


.

[craiglove]

hi seethrou, sorry missing somthing, what about this menu?

there is no release button, have done a test purchase. is there something that links the gift cert products to gift certificates.?

Craig

[seethrou]

For the long term, you can setup a demo shop to test the functions of Zen Cart and most important is to shorten the learning curve. Please note a demo environment can be setup in your PC also.

Then you can act like a customer, registered, login and buy the demo goods in your demo shop.

Return to the question,

For example, act as a customer of you demo shop and Buy a demo product of
Gift Certificate $100.00

And after finished all the checkout processes, the following report can find in the Adim Page of the:

Gift Certificate Release Queue
======================
Customers ___ Order-No. ___ Gift Certificate Value ##########__ Date Purchased
Throu See ##########___ 123 ####################___ $100.00 ##########__ 06/17/2006 21:39:19


And in the far right side of the screen can find something similar as follow:

[2] 06/17/2006 21:39:19 $100.00
=========================
[Release Gift] <== the button

Edit Order ID#123
[Order] <== the button


If the Shop Owner, that is you again, confirmed that the payment is valid!
Then you can press the the above button ==> [Release Gift] to relase the Gift Certificate.

Don't forget two things, you have to do if you released the Gift Certificate.
1. Update the Order Status from Pending to Delivered of the Order.
2. also Sent a mail to your customer to acknowledge the relase of the Gift Certificate.


.