Gift Certificate Help Please

[Ajeh]

Look in the Admin ... Gift Certificates/Coupons ... Gift Certificate Sent ...

You should see the redemption code on the GV the customer sent ... send this to the person who needs to redeem it ...

[reza]

THANK AJEH,
but the question is , if the receiver refuse it or do not receive for every reason (loosing e-mail address, dead????!!!), what can I do to restore the debitted balance of th sender , do I have to send him a GV with the value of this debitted amount, I think, and then I delete that redemption code of his sending, is it so????
thanks

[Ajeh]

Login with your own account into your Shop as if you were a customer ...

NOTE: you could log in with an account that looks Official like you are the Store Owner ...

Go to the GV FAQ ... and redeem the GV that was sent out ...

The balance is now in your Official Store Owner Account ...

Now send the GV back to the Customer ...

Neato eh?

[reza]

THANKS Ajeh; It's Okay now.

[Ajeh]

You are most welcome ... glad this solution worked for you ...

[silvito]

i have a few questions about Gift Certificates.

1. Do Gift Certificate always have to be release by the admin of the cart and if so is there a way to setup some type of notification for the admin to advise him to release the Gift Certificate. i Personally don't like the fact that the Gift Cetificate has to be release by the admin of the cart cause that means the cust needs to wait for it to be available.

2. I creasted a Gift Certificate, Log In as if i where a customer purchased a Gift Certificate of 30 that i create everything was done perfectly. i went to the home page of my Account i saw the Gift Certificate and tried purchasing something in the store and i notice that shipping has to be paid separately. Is there something wrong that i did or is that how it works?

3. I tried sending the remainder balance to someone else which is myself sent the email but nver recieved it. WHY?

[silvito]

i have a few questions about Gift Certificates.

1. Do Gift Certificate always have to be release by the admin of the cart and if so is there a way to setup some type of notification for the admin to advise him to release the Gift Certificate. i Personally don't like the fact that the Gift Cetificate has to be release by the admin of the cart cause that means the cust needs to wait for it to be available.

2. I creasted a Gift Certificate, Log In as if i where a customer purchased a Gift Certificate of 30 that i create everything was done perfectly. i went to the home page of my Account i saw the Gift Certificate and tried purchasing something in the store and i notice that shipping has to be paid separately. Is there something wrong that i did or is that how it works?

3. I tried sending the remainder balance to someone else which is myself sent the email but nver recieved it. WHY?

Can anyone please help me with these question i would really appriciate it. Thanks.

[minigal]

I'm not having as much luck with my gift certificate. It seems just to keep the amount at $0.00, unless I set it up with a specific amount. How do you make it so someone can purchase the gift certificate for as much as they want?
Minigal

[Ajeh]

If the Gift Certificate is set to Products Price of 1.00 and the customer orders 25 then they get $25 in Gift Certificate ...

[DivaVocals]

If the Gift Certificate is set to Products Price of 1.00 and the customer orders 25 then they get $25 in Gift Certificate ...

This is EXACTLY how I setup my clients gift certificates.. Customers can buy them for any amount they choose as they are sold in $1 increments..