How to process refunds?

[biblicalgarden]

I had a customer order several items, including one we had just sold out. With Paypal it was easy to send her a partial refund, but how do I edit the invoice and packingslip?

What if a customer returns an item. Is there someplace to record that data so it goes in to the database?

Sarah

[Scrat]

Install Super Orders or PDF Order Centre,

with Super orders http://www.zen-cart.com/forum/showth...t=super+orders

you can edit you orders and

PDF Order Centre
http://www.zen-cart.com/forum/showth...ighlight=order

you can issue credits.

Both excellent cont.

[gemohler]

Install Super Orders or PDF Order Centre,

with Super orders http://www.zen-cart.com/forum/showth...t=super+orders

you can edit you orders and

PDF Order Centre
http://www.zen-cart.com/forum/showth...ighlight=order

you can issue credits.

Both excellent cont.

And PDFOC is incredibly difficult to -find-.

[grayson]

PDFOC: http://www.zen-cart.nl/forums/index.php?topic=1328.0

[Woodymon]

Kim stated in this thread on 06-01-06 that PDFOC has been uploaded to the Zen Cart Downloads area. And I thought I saw it there after. But I can no longer locate. Has it been withdrawn from the Zen Cart downloads area for some reason?

Woody

[grayson]

Yep. It was uploaded there without my knowledge by someone else, and I asked that person to get it removed. I'm fairly sure he'd uploaded an older version, and as the support thread is at the link in my sig (and posted above), that's also where the most current version of PDFOC is and will be.

[Woodymon]

Thanks for the info Grayson. When I last visited your site zen-cart.nl, I was not able to download PDFOC 1.1 without setting up an account at your site. Not a big deal however your login/create account page is all in Dutch! So how do we English only folks download your mod?

And would it be possible to maintain the english version of the PDFOC support forum on http://www.zen-cart.com/forum/forumdisplay.php?&f=44? If I had to login to a different support forum for every mod I want to try out or become acquainted with that would quickly become a nightmare. Thanks for the update.

Woody

[grayson]

Woody, I've asked Paul (who runs the zen-cart.nl site) about making the signup process easier for non-Dutch speakers, and the possibility of being able to download without signing up. I'll let you know (or Paul will) how that turns out. I'm on vacation for the next week, however.