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  1. #251
    Join Date
    May 2006
    Posts
    134
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    0

    help question Re: Track Package from FedEx, UPS, Postal, DHL, etc..

    Hi coolsports,

    Thanks for your help - I know how to add/ change the trackers is Admin->Configuration->Ty_Package_Tracker

    BUT that does not work for me, I don't use DHL anymore, so I tried changing DHL to Australian Air Express. Fine for future orders, BUT all the previous orders shipped using DHL then change to Australian Air Express when the customer logs in to check their history and also in the ty tracking page for each order. I need a way to have the past links "locked" in so I can change e.g. carrier 5 to something else and not have previous orders go haywire??

    Quote Originally Posted by apemusic View Post
    Hi Guys,

    I already have 5 tracking companies setup e.g. FedEx, UPS, DHL etc

    I need to add Australian Air Express AAE.

    The Ty Package Tracker won't let me add any more shipping companies as I already have 5. I dont really use DHL etc anymore so I tried changing one of the existing tracking options to AAE, e.g. DHL, but the problem is all the PAST ORDERS shipped with DHL then change to AAE which is no good. Maybe I can add another shipping company to Ty Package Tracker? (already have 5)

    Does anyone know what I should do?

    AAE doesn’t have a direct link for the customers to click and track so we have to just give the customer the URL and tracking number, how do I set this up in Ty Package tracker?

    thanks!
    ApeShop.com - Mobile Cell Phones, Digital Cameras, Camcorders, Lenses, iPods, PSPs, Watches & more!
    http://www.apeshop.com/

  2. #252
    Join Date
    May 2005
    Location
    Tampa, FL
    Posts
    203
    Plugin Contributions
    1

    Default Re: Track Package from FedEx, UPS, Postal, DHL, etc..

    There's no way to lock previous links. You just have to sacrifice one of the past carriers that you no longer want to use. All past links will be link to the new carrier. That's just the way it's set up. You can delete all the old DHL tracking numbers so that it will not cause any confusion with your customers when they try to track their old packages.
    Besides DHL doesn't let you track old tracking numbers after a certain amount of time. So it should be safe to delete after a month or two.
    The Lord gave and the Lord has taken away; may the name of the Lord be praised (Job 1:21 NIV)

  3. #253
    Join Date
    Sep 2006
    Location
    Colorado Springs CO USA
    Posts
    516
    Plugin Contributions
    2

    Default Re: Track Package from FedEx, UPS, Postal, DHL, etc..

    Search problem:

    I have installed ty_package_tracker_for_x_2-3a on two ZenCart v1.3.8a websites and after adding a couple of tweaks found here to filenames.php it works like a charm!

    One issue I have on both sites is in the admin area. The Ty Package Tracker search bar at the top of orders lists and orders details pages is a very useful feature.

    My problem is, that once you display a specific order details page, that unless it is the first or last order number, there is no quick way to display an "All Orders" list. An "Orders List" button does appear if I happened to be displaying the first or last order, but it does not appear when displaying other orders.

    In order to get an "All Orders" query, I find I have to purposely choose another (unwanted) "Status" query first, then run an "All Orders" query from the search bar.

    The addition of a permanent "Order List" button near the previous/next/order id group on order detail pages would be useful.
    www.aspenshopsonline.com - ZenCart 1.3.9h
    www.wilkssupply.com - ZenCart 1.3.9h
    www.un-du.net - ZenCart 1.3.8a

  4. #254
    Join Date
    Mar 2008
    Posts
    34
    Plugin Contributions
    0

    Default Re: Track Package from FedEx, UPS, Postal, DHL, etc..

    Does the customer have to buy something in order for the tracking box to show up on the page?

  5. #255
    Join Date
    May 2005
    Location
    Tampa, FL
    Posts
    203
    Plugin Contributions
    1

    Default Re: Track Package from FedEx, UPS, Postal, DHL, etc..

    Quote Originally Posted by icehokz View Post
    Does the customer have to buy something in order for the tracking box to show up on the page?
    The tracking box will show up in the Admin screen if you installed it correctly. Read the readme.txt file for installation instructions.

    The tracking number is stored in the comment box on the Customer Page. If you did not enter a tracking number yet, it will not show up.
    The Lord gave and the Lord has taken away; may the name of the Lord be praised (Job 1:21 NIV)

  6. #256
    Join Date
    Oct 2006
    Posts
    223
    Plugin Contributions
    0

    Default Re: Track Package from FedEx, UPS, Postal, DHL, etc..

    I installed the latest version, and now the "Previous Orders" sidebox is showing on all pages, even when NOT signed in. Solution? It didn't do that with the prevous version.

  7. #257
    Join Date
    May 2005
    Location
    Tampa, FL
    Posts
    203
    Plugin Contributions
    1

    Default Re: Track Package from FedEx, UPS, Postal, DHL, etc..

    Have you try turning it off from Admin->Tools->Layout Boxes Controller

    It is sideboxes/track_orders.php. Make sure it is off.
    The Lord gave and the Lord has taken away; may the name of the Lord be praised (Job 1:21 NIV)

  8. #258
    Join Date
    Dec 2005
    Location
    Wylie, Texas
    Posts
    77
    Plugin Contributions
    0

    help question Re: Track Package from FedEx, UPS, Postal, DHL, etc..

    Hi, I have a question about the shipping update email that this module sends out. It starts out with:

    Dear [customer name],
    [store name]
    My client asked me to remove the store name after the greeting, but for the life of me, I cannot find the file that I need to edit to remove it. I've been at it for a few days now... Please help

  9. #259
    Join Date
    May 2005
    Location
    Tampa, FL
    Posts
    203
    Plugin Contributions
    1

    Default Re: Track Package from FedEx, UPS, Postal, DHL, etc..

    Quote Originally Posted by vera View Post
    Hi, I have a question about the shipping update email that this module sends out. It starts out with:



    My client asked me to remove the store name after the greeting, but for the life of me, I cannot find the file that I need to edit to remove it. I've been at it for a few days now... Please help
    Th email uses defined values from Zencart. You should post this in the General Zencart forum regarding to customizing emails and you would get more help from people with better knowledge on this subject.
    The Lord gave and the Lord has taken away; may the name of the Lord be praised (Job 1:21 NIV)

  10. #260
    Join Date
    Feb 2007
    Location
    NNJ
    Posts
    212
    Plugin Contributions
    0

    Default Re: Track Package from FedEx, UPS, Postal, DHL, etc..

    How is everyone?

    I have Ty Package Tracker installed without SuperOrders on ZC 1.3.8a, and I'm wondering if doing a refund on the order detail page actually does a refund on the PayPal WPP API, or only on the books and records and funds don't actually move back to the customer. Which would mean that I have to go to PayPal and issue the refund there.

    Can someone, please, tell me which is the case?
    Elliot

    The loves of my life are a good white zinfandel and my dog Homer.

 

 
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