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  1. #501
    Join Date
    Apr 2009
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    Default Re: Track Package from FedEx, UPS, Postal, DHL, etc..

    Quote Originally Posted by DivaVocals View Post
    I can only suggest first checking your store's orders.php against the one in the 3.1 fileset and make sure that all the required modifications are in place in yours..
    Diva,

    All files are installed correctly, I think, and I have a situation here.

    If I update order with writing something in Comments, then sent emails will carry tracking number, if I leave Comments in blank, then sent email won't carry any tracking number.

  2. #502
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
    Posts
    10,023
    Plugin Contributions
    32

    Default Re: Track Package from FedEx, UPS, Postal, DHL, etc..

    Quote Originally Posted by siliconbug View Post
    Diva,

    All files are installed correctly, I think, and I have a situation here.

    If I update order with writing something in Comments, then sent emails will carry tracking number, if I leave Comments in blank, then sent email won't carry any tracking number.
    Please read the readme.. This is COVERED in the readme.. (hint: in the "How to Use" tab )
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  3. #503
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
    Posts
    10,023
    Plugin Contributions
    32

    Default Re: Track Package from FedEx, UPS, Postal, DHL, etc..

    Quote Originally Posted by Gomlers View Post
    Does this module work now? Because I got some serious problems, maybe it's me - please read this:

    I removed everything from the old Ty Package Tracker (installed in January this year)

    I did NOT delete the database entries.

    I installed the new files for the v.3.0. (Of course changed the admin catalog name, and template names to fit my names)

    I changed the filenames.php

    This resulted in blank page in the whole admin-area.

    I now updated the DB with the updateDB file.

    Same problem.

    I deleted one and one file, and when I got to the
    /extra_functions/common_orders_functions.php and
    /extra_functions/common_orders_functions.php.bak

    And deleted those, all seems to be as normal.

    Now I have completely removed all the new TY files, and copied over my backup from before I started the update... But the DB is still from the new files.

    Any idea what might have happend?
    No I can't say what happened.. (can't see your store or your files) I can say this though:

    1. Yes it works (nothing in this thread would indicate otherwise..)
    2. The "DB is still from the new files" only means that there is an admin option to activate Ty Package Tracker fields in Super Orders or Edit Orders.. The upgrade SQL does NOTHING more..

    Suggest starting over the upgrade again and make sure you do not SKIP any of the steps..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  4. #504
    Join Date
    Apr 2009
    Posts
    65
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    0

    Default Re: Track Package from FedEx, UPS, Postal, DHL, etc..

    Quote Originally Posted by DivaVocals View Post
    Please read the readme.. This is COVERED in the readme.. (hint: in the "How to Use" tab )
    Diva,

    Thanks for your time, and yes, I've read it: "Add comments OR change the status."

    What I do mostly is add tracking number AND change the status without add any comments, and I have emails sent without tracking numbers.

    It seems in my case I have to add comments AND change the status. Therefore, emails sent with tracking numbers.

    I'll check my installation again to see if I miss something.
    (running v1.3.9h w/ v3.1)

  5. #505
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
    Posts
    10,023
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    32

    Default Re: Track Package from FedEx, UPS, Postal, DHL, etc..

    This is how Ty Package Track has ALWAYS worked.. It will not add the tracking number to the DB unless you
    A. enter a comment
    or

    B. change the status.

    However, it will not e-mail the tracking data unless you enter a comment.

    This is how this module has always worked.. though arguably the readme has never said this clearly.

    When updating this mod, we simply converted over the old readme.txt file into the new HTML readme format. We made a few spelling and grammar corrections, but clearly we didn't do enough to vet out the validity of everything in the readme.. When my time permits, I'll update the readme to reflect the correct information..

    Hope this is all clear now..



    Quote Originally Posted by siliconbug View Post
    Diva,

    Thanks for your time, and yes, I've read it: "Add comments OR change the status."

    What I do mostly is add tracking number AND change the status without add any comments, and I have emails sent without tracking numbers.

    It seems in my case I have to add comments AND change the status. Therefore, emails sent with tracking numbers.

    I'll check my installation again to see if I miss something.
    (running v1.3.9h w/ v3.1)
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  6. #506
    Join Date
    Apr 2009
    Posts
    65
    Plugin Contributions
    0

    Default Re: Track Package from FedEx, UPS, Postal, DHL, etc..

    Quote Originally Posted by DivaVocals View Post
    This is how Ty Package Track has ALWAYS worked.. It will not add the tracking number to the DB unless you
    A. enter a comment
    or

    B. change the status.

    However, it will not e-mail the tracking data unless you enter a comment.
    Diva,

    Sorry to waste your time, but I'm confused now.
    Do you mean "A. enter a comment" is required to email tracking data?

    'Cause If I choose "B. change the status." only (leave comment blank), it won't email tracking data.

    I'm fine if I have to type comments every time, and just wanna make sure I don't misunderstand what you mean.

  7. #507
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
    Posts
    10,023
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    32

    Default Re: Track Package from FedEx, UPS, Postal, DHL, etc..

    .........

    Quote Originally Posted by DivaVocals View Post
    This is how Ty Package Track has ALWAYS worked.. It will not add the tracking number to the DB unless you
    A. enter a comment
    or

    B. change the status.

    However, it will not e-mail the tracking data unless you enter a comment.

    This is how this module has always worked.. though arguably the readme has never said this clearly.

    When updating this mod, we simply converted over the old readme.txt file into the new HTML readme format. We made a few spelling and grammar corrections, but clearly we didn't do enough to vet out the validity of everything in the readme.. When my time permits, I'll update the readme to reflect the correct information..

    Hope this is all clear now..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  8. #508
    Join Date
    Jul 2009
    Posts
    127
    Plugin Contributions
    0

    Default Re: Track Package from FedEx, UPS, Postal, DHL, etc..

    Questions,

    Does this mod add a page to your site where customers can enter the tracking number and it returns the status, or does it link directly to the shippers site, e.g. UPS, DHL?

    Lastly do you have to get the tracking number from the shippinng company ( I'm asking because if so, how do you test it?) and is there a working example of this mod that someone could post? Thanks

  9. #509
    Join Date
    Mar 2011
    Posts
    4
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    0

    Default Re: Track Package from FedEx, UPS, Postal, DHL, etc..

    Quote Originally Posted by Gomlers View Post
    Does this module work now? Because I got some serious problems, maybe it's me - please read this:

    I removed everything from the old Ty Package Tracker (installed in January this year)

    I did NOT delete the database entries.

    I installed the new files for the v.3.0. (Of course changed the admin catalog name, and template names to fit my names)

    I changed the filenames.php

    This resulted in blank page in the whole admin-area.

    I now updated the DB with the updateDB file.

    Same problem.

    I deleted one and one file, and when I got to the
    /extra_functions/common_orders_functions.php and
    /extra_functions/common_orders_functions.php.bak

    And deleted those, all seems to be as normal.

    Now I have completely removed all the new TY files, and copied over my backup from before I started the update... But the DB is still from the new files.

    Any idea what might have happend?
    Hi, I had the same problem when I install a fresh install of the package.
    SOLUTION: delete the file /YOUR_ADMIN_FOLDER/includes/functions/extra_functions/common_orders_functions.php.bak
    it creates a 500 server error because of your .htaccess permission.
    Hope this helps

  10. #510
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
    Posts
    10,023
    Plugin Contributions
    32

    Default Re: Track Package from FedEx, UPS, Postal, DHL, etc..

    Just submitted v3.1.1

    Fixed a few of the reported errors that slipped into the last submission.. Sorry for the problems.. Seems I zipped up the wrong version of the fileset and left some things in place that weren't supposed to be in place.. My bad..

    Changelog is as follows:

    version 3.1.1 - 03/07/2011

    • Minor corrections to the orders.php file so that tracking data is sent when only the status is changed but no comments are entered.
      (Discovered that code from Zen Cart v1.3.8 was left in place inadvertently in the orders.php file)
    • Minor edits to the readme (correct more minor grammatic errors carried over from original readme)
    • Deprecated the /YOUR_ADMIN_FOLDER/includes/functions/extra_functions/common_orders_functions.php file
      (PLEASE NOTE: If you are running Super Orders v3.0.x or Edit Orders 3.0.x DO NOT DELETE THIS FILE as it is still needed by these modules. If you are NOT running Super Orders v3.0.x or Edit Orders 3.0.x you may SAFELY remove this file as it is NO LONGER USED by Ty Package Tracker v3.1.1)


    Quote Originally Posted by elkdog View Post
    I was setting up this Mod for someone and the tracking number was not being sent with the order update email. I found the problem and fixed it.... see below
    /admin/orders.php
    Find (around line 111)
    Code:
    if (isset($_POST['notify_comments']) && ($_POST['notify_comments'] == 'on') && zen_not_null($comments)) {
    Replace with this
    Code:
    if (isset($_POST['notify_comments']) && ($_POST['notify_comments'] == 'on')) {
    Quote Originally Posted by DivaVocals View Post
    The issue of the e-mails not being sent was addressed in the updated version of the mod which is now available for download.. (see my post a few posts up..) The correction we made is slightly different than what you've done here.. Suggest downloading the new version..
    Quote Originally Posted by Gomlers View Post
    Does this module work now? Because I got some serious problems, maybe it's me - please read this:

    I removed everything from the old Ty Package Tracker (installed in January this year)

    I did NOT delete the database entries.

    I installed the new files for the v.3.0. (Of course changed the admin catalog name, and template names to fit my names)

    I changed the filenames.php

    This resulted in blank page in the whole admin-area.

    I now updated the DB with the updateDB file.

    Same problem.

    I deleted one and one file, and when I got to the
    /extra_functions/common_orders_functions.php and
    /extra_functions/common_orders_functions.php.bak

    And deleted those, all seems to be as normal.

    Now I have completely removed all the new TY files, and copied over my backup from before I started the update... But the DB is still from the new files.

    Any idea what might have happend?
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

 

 
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