Discount Coupon Guide?!

[DivaVocals]

Site is Zen Cart v1.5.0. No other issues.. Site has been running smoothly for MONTHS and this is something newly discovered.. Is this a bug or the sign of another issue???

[Ajeh]

It isn't a bug so much as most want Discount Coupons with restrictions and minimums to be based on what is allowed ...

Some, however, want the minimum based on the whole order while the restrictions are on the Products allowed ...

The changes I posted make it that minimums on Discount Coupons are based on the whole order total rather than the restricted products total only ...

[DivaVocals]

It isn't a bug so much as most want Discount Coupons with restrictions and minimums to be based on what is allowed ...

Some, however, want the minimum based on the whole order while the restrictions are on the Products allowed ...

The changes I posted make it that minimums on Discount Coupons are based on the whole order total rather than the restricted products total only ...

Thanks for being Johnny on the spot as usual Linda!!

I apologize for being a PITA here.. I'm on a mobile browser via a smartphone and the interface makes searching the thread a tad challenging to say the least.. Can you guide me to the changes you speak of..

and just so that I'm clear if the coupon is ONLY for free shipping for the WHOLE order (no other restrictions nor other discounts), will these changes you refer to allow my client to see the free shipping coupons when they view the "Active Coupons" filter?? (right now the only way to see these "shipping only" coupons is by changing the filer to "All Coupons")

[Ajeh]

I am not following on why your Free Shipping Discount Coupons, if active, do not show in the Active Coupons setting ...

What settings are you using on the Discount Coupon?

Unless a Discount Coupon is marked as not being active, then it should show ... otherwise, you would need to find it under Inactive Coupons or All Coupons ...

[DivaVocals]

I am not following on why your Free Shipping Discount Coupons, if active, do not show in the Active Coupons setting ...

What settings are you using on the Discount Coupon?

Unless a Discount Coupon is marked as not being active, then it should show ... otherwise, you would need to find it under Inactive Coupons or All Coupons ...

I'm not sure why these particular coupons are not showing up either Linda.. But for this client any coupons which are ONLY free shipping coupons do not show up in the "Active Coupons" display.. These coupons are configured with no other discounts included in these coupons, only the free shipping checkbox is checked. We can only see them in the "All Coupons" display.. They are not expired (it was the first thing I checked when the client reported this last night), and customers are able to use the coupon code with no issues there either.. We just can't see these coupons in the "Active Coupons" list in the admin..

[Ajeh]

Could you post the settings used for one of these Free Shipping Discount Coupons so that I can try to make one?

[DivaVocals]

Could you post the settings used for one of these Free Shipping Discount Coupons so that I can try to make one?

Yep.. I've asked my client to send those to me.. In the meantime I was trying to recreate the issu on a test site and found a coupon showing in the "Active Coupons" listing that should NOT be there..

Coupon Name :: LDVPRICE
Coupon Amount :: 10.0000%
Start Date :: 05/07/2012
End Date :: 05/14/2012
Uses per Coupon :: Unlimited
Uses per Customer :: Unlimited
Valid Product List :: --none--
Valid Categories List :: --none--
Date Created :: 05/07/2012
Date Modified :: 05/07/2012

Why would this one appear as an active coupon?? It has LONG since expired..

[Ajeh]

While the dates are expired and they will prevent them from being used ...

Discount Coupons are not deactivated unless the Admin deactivates them as this allows the Admin to readily see those out of date and decide to delete (deactivate) them or save for later use ...

[DivaVocals]

While the dates are expired and they will prevent them from being used ...

Discount Coupons are not deactivated unless the Admin deactivates them as this allows the Admin to readily see those out of date and decide to delete (deactivate) them or save for later use ...

Got it.. So it's considered ACTIVE for the filter based on the coupon status not the date.. So is it the dates or status (or BOTH) that prevents customers from using a coupon..

[Ajeh]

The date and status will control if a Discount Coupon is available for use ...

Next, there are the number of uses per coupon and number of uses per customer ...

Then, qualifiers on category/product restrictions and zones ...