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  1. #1
    Join Date
    May 2006
    Posts
    4
    Plugin Contributions
    0

    Unable to login to admin area

    Greetings!

    I am trying to setup a website for my hemp clothing business and

    can't manage to log into the admin area.


    CATALOG link: www.earthsfibres.ca (catalog is in the root)
    ADMIN link: www.earthsfibres.ca/admin/index.php
    TECH SUPPORT link:

    http://www.earthsfibres.ca/zc_instal...e/techsupp.php

    Admin Login: Jano
    Admin Pwd: grow77

    - I have just installed Zen Cart on a Linux server running Apache.

    www.blacksun.ca

    - The store itself loads fine and there are no error messages.

    - When I try and log into ADMIN I put in my user name and password

    and hit login there is no error message that appears, the admin area

    does not load, and my user name I just typed in along with the pwd

    gets erased. Essentially I am left with a fresh login page to the

    Admin area.

    - resending my admin password does not work either

    - I have also noticed that I am unable to create users on the main

    site... when I fill out all the info and hit send or ok there is no

    error or confirmation that is displayed... again I get left with a

    blank form again... as if I had not entered anything at all.

    - I have also tried renaming the .htaccess in the admin/includes

    directory but that has not helped

    - I have also tried reinstalling to make sure the password was

    correct, although it should give an error message if the password

    was wrong

    - I have also tried turning off the auto update checker in the

    ski_version_check.ini file....

    If I think of or try anything else I will post it.

    I have also read the info on this site regarding having no firewalls

    and making sure that the browsers cash is clean... accepts cookies

    and that is not the case here.

    I also know that the Database was created successfully and that

    there is a record for my admin account.

    Any help would be greatfully accepted.

    Cheers.
    ~ Jano.

  2. #2
    Join Date
    Jan 2004
    Posts
    66,350
    Blog Entries
    7
    Plugin Contributions
    271

    Default Re: Unable to login to admin area

    No need to double-post. I've replied to your earlier post.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 

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