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  1. #1
    Join Date
    Jun 2007
    Posts
    15
    Plugin Contributions
    0

    Default Images Not Showing

    Hi,

    Last week I tried to upload an image for a category, but the image did not show and appeared as a white box with red cross in. I tried changing the image of a different category and the same thing happened to that also. In the end I had to create new categories and the images now work ok.

    Unfortunately the same thing is happening with my attribute images, however when I delete the attribute and add it again the image still does not show.

    The screenshot shows one of my products with none of the attribute images showing.

    If I try and open them from the ftp site I get the same thing, just the white box with red cross. If I upload them manually I get the same thing. However I have uploaded a random image from my desktop and that worked OK. I even re-sized the random image to the exact same size as an image that doesn't show and it still works ok.

    I even re-named the random image to the same name as an image that wasn't working, uploaded it overiding the problematic image and opened the new one and it worked.

    Any ideas?

    Thanks

    Darren
    Attached Images Attached Images  

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Images Not Showing

    What are the permissions on the directory:
    /images/attributes
    Linda McGrath
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  3. #3
    Join Date
    Jun 2007
    Posts
    15
    Plugin Contributions
    0

    Default Re: Images Not Showing

    Thanks for your reply but it seems that it was an issue with the images themselves. If I open them in photoshop and save for web, they work.

    Not sure why yet but will look into it.

 

 

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