I'm currently going through the process of becoming legal in the State of California, and THIS is only partially true. If you overcollect on taxes, you must either give the overcharged amount to the State, or return it to the customer. Either is an option, according to BOE's website, which I just checked yesterday.
It looks like there's a lot of misinformation going around about California sales tax. I, for one, will be asking the BOE, and while I'm happy to post what I find, I recommend you call them yourself. Get a first and last name of whoever you speak with, and keep this information with your taxes. :)
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