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  1. #11
    Join Date
    May 2006
    Location
    Anywhere USMC points
    Posts
    368
    Plugin Contributions
    0

    Default Re: Recover Cart

    ahh okay, I have sent my host a trouble ticket to make sure those are set to "On" I thought they'd done it already. When I searched I searched under Recover Cart errors and such. I will do the suggestion and search harder next time. Thanks for the help!!

  2. #12
    Join Date
    Jul 2006
    Posts
    6
    Plugin Contributions
    0

    Default Re: Recover Cart

    How do you upload the htaccess so that it doesnt default back to the original settings when you refresh the page?

  3. #13
    Join Date
    Apr 2006
    Posts
    96
    Plugin Contributions
    0

    Default Re: Recover Cart

    When I access RC from Tools it doesn't give me any errors, but when I try to access it from Reports, I get this:

    Warning: mysql_num_rows(): supplied argument is not a valid MySQL result resource in /home/totaltra/public_html/store/admin/stats_recover_cart_sales.php on line 117

    Any ideas?

    Also, when I access RC, for some reasons the "roll-over" in adminmenues stop working and I have to click on Admin Home in order to use the other menues.

  4. #14
    Join Date
    Aug 2005
    Posts
    202
    Plugin Contributions
    0

    Default Re: Recover Cart

    I notice a strange thing.
    when i use recover cart (last version with 1.3.0.2) to contact a customer who left a cart , when this customer is *NOT* an actual customer every things works great and i can see a date of last time he get contacted for this left over cart.
    When this customer is an actual customer , the status stay to "uncontacted" even if the mail is getting send properly.

    any info to how to fix this ?

  5. #15
    Join Date
    Apr 2005
    Location
    Houston, TX
    Posts
    1,410
    Plugin Contributions
    1

    Default Re: Recover Cart

    How can you contact someone who is not a customer, or are you talking about people who have placed an order at your store?

  6. #16
    Join Date
    Aug 2005
    Posts
    202
    Plugin Contributions
    0

    Default Re: Recover Cart

    Quote Originally Posted by voltage
    How can you contact someone who is not a customer, or are you talking about people who have placed an order at your store?
    In a store you regestered users and customers
    customers is someone who already buy from you
    registered is someone who did not yet buy from you.

  7. #17
    Join Date
    Jun 2006
    Location
    Austin, TX
    Posts
    84
    Plugin Contributions
    2

    Default Re: Recover Cart

    Quote Originally Posted by ladysaat
    I got this error after successfully installing the SQL patch and then clicking on RecoverCart in the tools area:

    Warning: mysql_fetch_array(): supplied argument is not a valid MySQL result resource in /hsphere/local/home/hodllc/houseofdiva.com/zencart/admin/recover_cart_sales.php on line 410

    Warning: mysql_fetch_array(): supplied argument is not a valid MySQL result resource in /hsphere/local/home/hodllc/houseofdiva.com/zencart/admin/recover_cart_sales.php on line 410



    Line 410 reads: $inrec2 = mysql_fetch_array($query2);


    I am using zencart v1.3.0.1 and I just got this mod from the downloads sec. here.

    So what does it mean? I looked at the file and I do not know what is "supposed" to be there versus what is.
    To fix that error, replace $inrec2 = mysql_fetch_array($query2); with $inrec2 = @mysql_fetch_array($query2);

    Also, someone mentioned how the javascript menu wouldn't work on those pages generated by recover carts module, so the fix for that is...

    lines 103 -113 of admin > recover_cart_sales.php, replace this code <br /><br />
    <!doctype html public "-//W3C//DTD HTML 4.01 Transitional//EN">

    <html <?php echo HTML_PARAMS; ?>>

    <head>
    <meta http-equiv="Content-Type" content="text/html; charset=<?php echo CHARSET;?>">
    <title><?php echo TITLE; ?></title>
    <link rel="stylesheet" type="text/css" href="includes/stylesheet.css">
    </head>

    <body marginwidth="0" marginheight="0" topmargin="0" bottommargin="0" leftmargin="0" rightmargin="0" bgcolor="#FFFFFF">
    with this code

    <!doctype html public "-//W3C//DTD HTML 4.01 Transitional//EN">
    <html <?php echo HTML_PARAMS; ?>>
    <head>
    <meta http-equiv="Content-Type" content="text/html; charset=<?php echo CHARSET; ?>">
    <title><?php echo TITLE; ?></title>
    <link rel="stylesheet" type="text/css" href="includes/stylesheet.css">
    <link rel="stylesheet" type="text/css" href="includes/cssjsmenuhover.css" media="all" id="hoverJS">
    <script language="javascript" src="includes/menu.js"></script>
    <script language="javascript" src="includes/general.js"></script>

    <script type="text/javascript">
    <!--
    function init()
    {
    cssjsmenu('navbar');
    if (document.getElementById)
    {
    var kill = document.getElementById('hoverJS');
    kill.disabled = true;
    }
    }
    // -->
    </script>
    </head>
    <body onLoad="init()">

  8. #18
    Join Date
    Oct 2005
    Posts
    206
    Plugin Contributions
    0

    Default Re: Recover Cart

    Thanks Zforrest, those have done the trick.

    But Im still confronted to a problem.

    In admin / tools / Recovert cart

    I can see there were some empty cart since I see customers but there order are filled with blank line and each item is priced 0.00$

    Any help someone ?
    My Store: Bonsai tree seeds

  9. #19
    Join Date
    Oct 2005
    Posts
    206
    Plugin Contributions
    0

    Default Re: Recover Cart

    Corrected the above problem by turning on Register in htaccess of the /admin dir.
    My Store: Bonsai tree seeds

  10. #20
    Join Date
    Apr 2004
    Location
    Berkshire, UK
    Posts
    1,482
    Plugin Contributions
    1

    Default Re: Recover Cart

    Quote Originally Posted by zforrest
    To fix that error, replace $inrec2 = mysql_fetch_array($query2); with $inrec2 = @mysql_fetch_array($query2);

    Also, someone mentioned how the javascript menu wouldn't work on those pages generated by recover carts module, so the fix for that is...

    lines 103 -113 of admin > recover_cart_sales.php, replace this code <br /><br />

    with this code
    Also, apply that fix to \admin\stats_recover_cart_sales.php

    Just noticed a weird problem - in recover cart sales stats, if you enter 54 days or over in the box, it gives the error
    Code:
    Warning: mktime() expects parameter 1 to be long, string given in /xxx/admin/stats_recover_cart_sales.php on line 55

 

 
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Zen-Cart, Internet Selling Services, Klamath Falls, OR