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  1. #1
    Join Date
    Jun 2006
    Posts
    3
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    0

    Default Customers Can't Login

    My Customer's can't login.

    When a customer log's in and takes them back to the main page and says Welcome Guest but they can't view any account info or purchase anything.

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Customer's Can't Login

    Have you an URL where we can peek?
    Linda McGrath
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  3. #3
    Join Date
    Jun 2006
    Posts
    3
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    0

    Default Re: Customer's Can't Login


  4. #4
    Join Date
    Feb 2006
    Posts
    13
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    0

    Default Re: Customer's Can't Login

    I am having the same problem.. I registered.. no error messages. When I try to login it just takes me back to the main page with no error messages and I am not login in.

    Any chance you are hosting with dreamhost? I have more problems with them than with any other host I have been with.

    I did not install zencart.. dreamhost now has a one click installment for it. So I am wondering if some permissions were not set correctly with their one click installment.

    Also... how do I get rid of this below on my main page:

    Congratulations! You have successfully installed your Zen Cart™ E-Commerce Solution.

    http://www.psptuts.com/cart/

    Deb

  5. #5
    Join Date
    Feb 2006
    Posts
    13
    Plugin Contributions
    0

    Default Re: Customer's Can't Login

    Just did a whois on your domain and seen you are hosting with dreamhost... I am pretty sure it is something on their end!

  6. #6
    Join Date
    May 2006
    Posts
    33
    Plugin Contributions
    0

    Default Re: Customer's Can't Login

    Go to ADMIN... CONFIGURATION... SESSIONS... RECREATE SESSIONS... set this to FALSE.

    Should work though I'm not sure what it does.

  7. #7
    Join Date
    Feb 2006
    Posts
    13
    Plugin Contributions
    0

    Default Re: Customer's Can't Login

    Quote Originally Posted by rohitsax
    Go to ADMIN... CONFIGURATION... SESSIONS... RECREATE SESSIONS... set this to FALSE.

    Should work though I'm not sure what it does.

    Yep.. just read it on another post... it works fine now...

    Thanks!

  8. #8
    Join Date
    Jun 2006
    Posts
    3
    Plugin Contributions
    0

    Default Re: Customer's Can't Login

    Thanks that fixed it.

  9. #9
    Join Date
    Jun 2006
    Posts
    7
    Plugin Contributions
    0

    Default Re: Customer's Can't Login

    I am very new to Zencart but also hosting on Dreamhost and had the same issue. The fix mentioned above seemed to solve the dead login issue so I am grateful for your posts and this forum. Does this fix have any downside?

    Thanks.

  10. #10

    Default Re: Customer's Can't Login

    Since Dreamhost actually links users to this page, I thought I'd add this link also as Dreamhost customers should all bug Dreamhost to fix their other problem:
    http://www.zen-cart.com/forum/showth...ight=dreamhost

    -Wayne

 

 
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