Admin Page Won't Display.

[Ajeh]

Turn off the Left Column in the Layout Settings ... does it load the page?

Turn on the Left Column then turn off the Right Column ... does it load the page?

[TheOracle]

There's one thing I have to add here:

the permissions of the /admin directory is 755. do i have to change it? if yes, to what permission should i change it?

It doesn't require to be set on CHMOD 755 but, for your safety, it should rather be set to CHMOD 666.

[PorlyBe]

Turn off the Left Column in the Layout Settings ... does it load the page?

Turn on the Left Column then turn off the Right Column ... does it load the page?

Made no difference.

I've been alternating between Firefox and Internet Explorer. I only just noticed when using firefox the error page it gives me is "The page isn't redirecting properly". Hope this can help

[TheOracle]

In that case, what does your web error logs states about this problem ? If you post the errors here, it might be much easier to determine the source of the problem.

Note: You will find these results under your cPanel access account.

[Ajeh]

Was this a clean install of v1.3.0.1 or did you upgrade from another version?

[PorlyBe]

Clean install. Its the first time I've used Zen Cart (was recommended by a friend)

[Ajeh]

Have you done a lot to the /includes/templates/classic directory of files?

If not, rename to /includes/templates/black

Now reload all of the files from Zen Cart v1.3.0.1 from a clean checkout from our site ...

Something is really off on your site and I cannot tell if you changed a corefile or have a bad install etc.

Reloading all of the files may help correct this ... for both the catalog and admin from a clean download ...

[PorlyBe]

Just finished. Removed ALL files from my server before I uploaded the files again. I also dropped all the tables from my database beforehand just to be sure.

Catelogue works but I still cant load the admin page.

[PorlyBe]

... heres my admin/include/config.php file

<?php
//
/**
 *
 * @package Configuration Settings
 * @copyright Copyright 2003-2006 Zen Cart Development Team
 * @copyright Portions Copyright 2003 osCommerce
 * @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
 */


// Define the webserver and path parameters
  // Main webserver: eg, http://localhost - should not be empty for productive servers
  // HTTP_SERVER is your Main webserver: eg, http://www.yourdomain.com
  // HTTPS_SERVER is your Secure webserver: eg, https://www.yourdomain.com
  // HTTP_CATALOG_SERVER is your Main webserver: eg, http://www.yourdomain.com
  // HTTPS_CATALOG_SERVER is your Secure webserver: eg, https://www.yourdomain.com
  /* 
   * URLs for your site will be built via:  
   *     HTTP_SERVER plus DIR_WS_ADMIN or
   *     HTTPS_SERVER plus DIR_WS_HTTPS_ADMIN or 
   *     HTTP_SERVER plus DIR_WS_CATALOG or 
   *     HTTPS_SERVER plus DIR_WS_HTTPS_CATALOG
   * ...depending on your system configuration settings
   */
  define('HTTP_SERVER', 'http://www.newcastleprosound.com.au');
  define('HTTPS_SERVER', 'https://www.newcastleprosound.com.au');
  define('HTTP_CATALOG_SERVER', 'http://www.newcastleprosound.com.au');
  define('HTTPS_CATALOG_SERVER', 'https://www.newcastleprosound.com.au');

  // Use secure webserver for catalog module and/or admin areas?
  define('ENABLE_SSL_CATALOG', 'false');
  define('ENABLE_SSL_ADMIN', 'false');

// NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes!
// * DIR_WS_* = Webserver directories (virtual/URL)
  // these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
  define('DIR_WS_ADMIN', '/store/admin/');
  define('DIR_WS_CATALOG', '/store/');
  define('DIR_WS_HTTPS_ADMIN', '/store/admin/');
  define('DIR_WS_HTTPS_CATALOG', '/store/');

  define('DIR_WS_IMAGES', 'images/');
  define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');
  define('DIR_WS_CATALOG_IMAGES', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'images/');
  define('DIR_WS_CATALOG_TEMPLATE', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'includes/templates/');
  define('DIR_WS_INCLUDES', 'includes/');
  define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');
  define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
  define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
  define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
  define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
  define('DIR_WS_CATALOG_LANGUAGES', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'includes/languages/');

// * DIR_FS_* = Filesystem directories (local/physical)
  //the following path is a COMPLETE path to your Zen Cart files. eg: /var/www/vhost/accountname/public_html/store/
  define('DIR_FS_ADMIN', '/s101/home4/prosound/store/admin/');
  define('DIR_FS_CATALOG', '/s101/home4/prosound/store/');

  define('DIR_FS_CATALOG_LANGUAGES', DIR_FS_CATALOG . 'includes/languages/');
  define('DIR_FS_CATALOG_IMAGES', DIR_FS_CATALOG . 'images/');
  define('DIR_FS_CATALOG_MODULES', DIR_FS_CATALOG . 'includes/modules/');
  define('DIR_FS_CATALOG_TEMPLATES', DIR_FS_CATALOG . 'includes/templates/');
  define('DIR_FS_BACKUP', DIR_FS_ADMIN . 'backups/');
  define('DIR_FS_EMAIL_TEMPLATES', DIR_FS_CATALOG . 'email/');
  define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');

// define our database connection
  define('DB_TYPE', 'mysql');
  define('DB_PREFIX', 'store_');
  define('DB_SERVER', 'mysql'); // eg, localhost - should not be empty
  define('DB_SERVER_USERNAME', 'db');
  define('DB_SERVER_PASSWORD', 'pwd');
  define('DB_DATABASE', 'db');
  define('USE_PCONNECT', 'false'); // use persistent connections?
  define('STORE_SESSIONS', 'db'); // leave empty '' for default handler or set to 'db'

  // The next 2 "defines" are for SQL cache support.
  // For SQL_CACHE_METHOD, you can select from:  none, database, or file
  // If you choose "file", then you need to set the DIR_FS_SQL_CACHE to a directory where your apache 
  // or webserver user has write privileges (chmod 666 or 777). We recommend using the "cache" folder inside the Zen Cart folder
  // ie: /path/to/your/webspace/public_html/zen/cache   -- leave no trailing slash  
  define('SQL_CACHE_METHOD', 'none'); 
  define('DIR_FS_SQL_CACHE', '/s101/home4/prosound/store/cache');

?>

[TheOracle]

define('DB_SERVER', 'mysql'); // eg, localhost - should not be empty

Hopefully this line has been edited for the quote above. Otherwise, it has to be localhost ' or ' a remote SQL server name.

In the mean time, please post your URL pointing to your techsupp.php file. If you do not know where to find this file, simply go to your local zc_install folder and upload it to your Zen Cart's root folder on your server.