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  1. #1
    Join Date
    Mar 2005
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    Default paypal confirmation/checkout trouble

    we just started accepting payments with paypal aswell shipping to abroad and now we're facing problems already. I get the confirmation email from paypal when we receive a payment but there's no usual order confirmation from zencart at all. And this is no good since I dont know what products people ordered...
    please help! we're still using 1.2.7 in our live cart and we've been using zen since maybe five to six versions before it so some of the files we got might be bad or old... we're trying to make everything from scratch with 130 but it still takes some time.. all help is really appreciated. thank you very much

  2. #2
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    Re: paypal confirmation/checkout trouble

    updatey.. I finally got my mate's paypal for testing purpose. The confirmation page (after the payment when paypal transfers back to zen) displays order number as zero and no confirmation email shows up either for the customer or for us...

  3. #3
    Join Date
    Mar 2004
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    Default Re: paypal confirmation/checkout trouble

    you need to login to www.paypal.com and make sure that the email address that you used in zencart paypal module is the same used in paypal as the primary

    and remember that the email is case sensitive.
    red Red Red RED ar all different also you might try renaming your includes/languages/english/your_template/meta_tags.php
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  4. #4
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    Default Re: paypal confirmation/checkout trouble

    yep the email is correct and my paypal ipn from the admin still looks blank.. and renaming the metatags file didnt do any good either..

  5. #5
    Join Date
    May 2006
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    Default Re: paypal confirmation/checkout trouble

    Did you solve this problem? I am having the same issue. People are paying through Paypal which is great but no order comes from Zen cart so I don't know what they bought!!! This is causing double sale issues!!!!

  6. #6
    Join Date
    May 2006
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    Default Re: paypal confirmation/checkout trouble

    Just adding that I have checked in my ZC admin and the people who have paid by Paypal have no orders recorded to them but I know they have ordered and paid. AHHHH!!! I am having huge issues as I have now double sold several items that are one off. Any help would be awesome!!!

  7. #7
    Join Date
    May 2006
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    Default Re: paypal confirmation/checkout trouble

    Anyone?? Please?? I am desperate....

  8. #8
    Join Date
    May 2005
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    Default Re: paypal confirmation/checkout trouble

    I have this same problem. I've been pushing orders through by issuing a 1 cent refund through paypal. Paypal then generates and places the order in my zencart. I'm using this work around until I have time to upgrade to the current version of zencart (which I hope resolves this problem).

  9. #9
    Join Date
    Jan 2004
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    Default Re: paypal confirmation/checkout trouble

    .

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