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  1. #1
    Join Date
    Feb 2006
    Posts
    40
    Plugin Contributions
    0

    Default Order confirmation page lag

    Hi all,

    I'm having a problem with the order confirmation page. The order goes through OK, but the confirmation page shows the previous order number and contents, although the emails are correct in that respect. If I hit F5 after a few seconds, the new order details are shown, but I can't exactly ask my customers to press F5 themselves!

    What's causing this problem and how can I fix it?

    Thanks for your help!

    Spinner

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Order confirmation page lag

    Have you an URL to your site that we can look at what is happening?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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  3. #3
    Join Date
    Feb 2006
    Posts
    40
    Plugin Contributions
    0

    Default Re: Order confirmation page lag

    The website is www.beebasic.co.uk. If you want to put a test order through, just buy the "Dummy" product in "Other Products" and state clearly in the order notes that it's a test order.

    Thanks for your help,

    Spinner

  4. #4
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Order confirmation page lag

    Have you tried to remove/install PayPal? Does it work?

    What happens if you switch to Classic Template? Does it work?

    What happens if you switch to Classic Template then rename:
    /includes/templates/classic

    to read:
    /includes/templates/classic_HIDE

    Does it work now?

    I am assuming this is Zen Cart v1.3.0.1 ... what version did you upgrade from? Or, is this a clean install?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

 

 

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