attributes have stopped working

**simon-m** · 29 Jun 2006, 02:22 PM

http://www.zen-cart.com/forum/showthread.php?t=39354

Since up grading to the Zen Cart 1.3.0.2 - the attributes controller has stopped working. If a customer doesn't select one of the attributes - the system is just continuing to put it in the basket but doesn't allow the customer to go to the stage 3 of 3 checkout. Previously a warning message was displayed and wouldn't allow the customer to add it to the basket until an attribute was selected.

we have now we have had about 10 to 15 sales like this and we can not find out what is happing.

can anyone help?????

A.S.A.P

Thank
simon

P.s
can anyone tell me why my posts do not get listed in the newposts?

**Ajeh** · 1 Jul 2006, 05:02 AM

Do you have an URL to one of your Products that you are having problems with?

**simon-m** · 1 Jul 2006, 09:57 AM

Originally Posted by Ajeh

Do you have an URL to one of your Products that you are having problems with?

we just set this toaday:

http://www.kitchenjunction.co.uk/ind...oducts_id=7207

this one has been on this prod for a long time: plus you can select all the colours and still add to the cart?

http://www.kitchenjunction.co.uk/ind...oducts_id=6405

we are useing spec:

Zen Cart: 1.3.0.2
MySQL: 4.1.19-standard
Linux: 2.6.14.2-ts.grh.mh.ht
PHP Version: 4.4.2 (Zend: 1.3.0)

and have mod's installed:

# Google XML Sitemap (working)
# Google Froogle Feeder (working but not useing yet)
# Easy Populate (working)
# Quick Updates (working)
# Ty Package Tracker (working)
# Cross-Sell Products (working)
# Quick Updates (working)
# Adv. Order Management (working)
# Add Tracking ID (working)
# Data Manager (working but not useing yet)
# User Tracking (working)
# Image Handler2 (working)
# DB Tables List (working)
# Wishlists (working)

also have got Install SQL Patches showing X2 ?

can you also help with my P.S

thanks
simon

**Ajeh** · 1 Jul 2006, 02:51 PM

NOTE: Checkboxes are not the best choice if only one is allowed ...

On your Attributes, you can select a default to ensure that there is a choice ...

Are you using Checkboxes because they are allowed multiple choices or because you are not familiar with them ...

Unless the customer is to make multiple choices, use either the Dropdown or Radio Buttons ...

On the choices, if you want to be sure that the customer makes a proper choice ... as in chooses X-Large and does not choose Small by accident ... make an additional choice such as:

Select a size ...

Make this a Default, Display Only, Sort Order 0

Now, they will not be allowed to add to cart until they pick one of the other choices ...

**simon-m** · 1 Jul 2006, 03:19 PM

We have changed to radio boxes but you can still place in the cart whether or not you select an attribute.

This used to work before the last patch.

Is there any way we can prevent people putting in the cart without having first made a choice ?

Simon

**Ajeh** · 1 Jul 2006, 03:47 PM

You are missing settings ...

Attributes can have a default ... this means that it is selected ...

You need to mark one of your Attributes as the default (selected) so that there is always a choice added ...

To make sure the right choice is added, consider the Default ... Display Only ... Option Value I suggested that you make ...