'Product not found' erro in checkout

[wowzah]

Hi


I just tried to process an order. I got through to hitting ‘confirm order’ at the final stage of checkout , and was taken here: http://maternit-ewest.com.au/store/i...&products_id=0. The page read “Sorry. The product could not be found.”

Any ideas?

Thanks

[Ajeh]

How many Products were in the order?

Did the Order complete?

Are the Product(s) still in stock you were trying? As in the products_status = 1

Do the Product(s) you were trying to order have a quantity in the products_quantity field?

Did you receive any kind of email?

Have you ever been able to complete an order on your site?

[wowzah]

Hi Ajeh

Sorry I have taken so long to reply. I ended up getting really stuck so my programmer that set up my 3rd party payment gateway for me went in and played around and got it to work. He did say that he did a backup of the db and then restored it again, and it worked fine after that.

I probably stuffed something up that he fixed by clearing it out.

Sorry I can't be of any more help.


In answer to you questions though:

How many Products were in the order? 1

Did the Order complete? Yes

Are the Product(s) still in stock you were trying? As in the products_status = 1 Yes

Do the Product(s) you were trying to order have a quantity in the products_quantity field? Yes

Did you receive any kind of email? Yes - confirmation that my order has been made

Have you ever been able to complete an order on your site? No