After fresh installation getting this error

**prabhu.chinnee** · 4 Jul 2006, 06:33 AM

Hello Sir,

Recently we installed the Zencart-v1.3.0.2.we got this error Can't create/write to file '/root/tmp/#sql_eeb_0.MYI' (Errcode: 13). Please help me

with regards,
chinni.

**DrByte** · 4 Jul 2006, 06:38 AM

That is a problem with your server's MySQL engine ... you need to report the error details to your hosting company to have them fix it.

**prabhu.chinnee** · 4 Jul 2006, 06:41 AM

Hello DrByte,

Thanx for your quick reply. I installed it in Local System. It has Mandriva 2006. How can i rectify this error. In my system phpMyadmin working without any errors. So i dont know how to recify this MySQL engine error. Please help me...

With regards
chinni

**DrByte** · 4 Jul 2006, 06:49 AM

If you are managing the server yourself, you will need to dig into the MySQL website for specific assistance.

Can't create/write to file '/root/tmp/#sql_eeb_0.MYI' (Errcode: 13)

This is telling you it cannot create or write to a specific file.
Any ".MYI" files are the physical files that MySQL uses to store database content.
The /root/tmp folder is likely where it's storing "temporary" data, typically used for sorts and searches when retrieving MySQL data from the database.
It is likely that you need to set proper permissions for the MySQL process on your server to be able to access the /root/tmp folder ..... or reconfigure your MySQL settings to use a different folder.
Further technical details on doing this are most likely accessible in the tech support area of the MySQL website.

**prabhu.chinnee** · 4 Jul 2006, 07:37 AM

Hello DrByte,

Any way thank you Sir. We are trying to solve this problem in our local system. It was working in our local server. In our local system we are installe LAMPP. So i got this error. Thanks for your quick reply.

With reagards
Chinni