Downloaded file error message

[joanorsky]

What version of Zen Cart ...
I am using the latest version..

Clean install or an Upgrade ...
It was a clean install

If an Upgrade what version were you and how did you upgrade?
No Upgrade.. just a clean fresh install!

How large are your download files?
Many files .. from 63k to 1.3MB... all corrupted on download

Are they all in the /download directory?
Yep... yes they are!

Is /pub set to 777
Yep.. it is!

Do the filenames have spaces or special characters or extra periods beyond the filename.extention
Nope... none of them have special characters or spaces. Some have are in capital letters.. and some are in plain lower letters (for instance : cdcsmdsfp.rar)

Are the files Zipped?
Some are zipped.. some are in rar!

Can you download a small 100k file?
Nope... same thing happens! The downloaded file .. downloads incomplete and that makes a CRC error on the compacted file (ZIP or RAR)

Whenever i download a file in Real FTP .. the file comes down ok. No problem what so ever.. ..

... man... this is giving me nightmares!! ..

[Ajeh]

Sounds like your site is not configured to read the .htaccess file with the symbolic links on the Redirect ...

Try turning off the Redirect in the Configuration ... Attribute Settings ...

If it works ... contact your hosting site and ask why your /pub/.htaccess file for the download redirects do not work:

#prevent directory browsing -- for security
IndexIgnore */*

Options +FollowSymLinks -Indexes

[joanorsky]

The thing is more complex that you're thinking!
It's not just an .htaccess problem... because if one turns of the redirect option it should run ok.. right? But it does not.
Whenever i turn this feature off the download comes down as expected... except on the file size! It's always smaller. Somehow it becomes "cutted" at the end (yep.. it's on the end.. as i've checked them both ... original and downloaded... in a HEX editor)

It's also not a problem of the file on the server.. because the file is ok with the right CRC checksum. It is a problem of zencart on downloading it!

Tell me something.. are your zipped files (after download by the latest zencart download system) able be decompressed on you computer? If you have the same problem.. the download will come down ok.. but the file will be shorter.. giving a CRC error!!

[Ajeh]

Are you sure that you have Zen Cart v1.3.0.2 installed?

Check in the Tools ... Server Info ...

The files in the /download are not in subdirectories correct?

Do you have an URL that we can peek at?

[joanorsky]

yep... totally sure!!

No subdirectories on the downloads... just files.

Server OS: Linux 2.4.32-grsec Database: MySQL 4.1.18-standard-log
Server Date: 08/11/2006 16:14:58 Database Date: 08/11/2006 16:14:58
Server Up Time:
PHP Version: 4.4.2 (Zend: 1.3.0)
HTTP Server: Apache


Zen Cart 1.3.0.2
Database Patch Level: 1.3.0.2
v1.3.0.2 [2006-07-16 16:27:54] (Fresh Installation) [/I]



Yep.. sure... the link is : www.compra-a-mim.com

It's on portuguese.. but i guess that it can be easly used as it's the same as all the others...

(Thanks for helping... i apreciate it)

[Ajeh]

Your products have 1 attributes with the download marked as:

Downloads
em formato ZIP ou RAR [era: +0.00EUR agora é: Grátis]

How an I suppose to pick between the Zip and the RAR file type?

When you look at the Attributes Controller ... do you see the green dot next to all the filenames for the downloads?

[Ajeh]

I made an order but it is not available for download as the Orders Status is < 2 or > 4 so I have to wait for approval vs automatic access ...

[joanorsky]

Your products have 1 attributes with the download marked as:

Downloads
em formato ZIP ou RAR [era: +0.00EUR agora é: Grátis]

How an I suppose to pick between the Zip and the RAR file type?

When you look at the Attributes Controller ... do you see the green dot next to all the filenames for the downloads?

Well you don't have the choice of picking up a ZIP or RAR file. That just means that the download file is either in RAR or ZIP.


And yes... all files have valid filenames... so the dots are green!

And it actually downloads (well .. at least when no redirect is selected)... the thing is that the file gets cutted on the end making the inevitable CRC error on deflation. I also tryed with or without streamming option!

Is there any php.ini specification that is needed to be included ?

[Ajeh]

And with the Redirect OFF ... the small file around 100k does not work either?

And with Streaming ON and Redirect OFF ... the small file still does not work?

Who are you hosting with?

Could you also post from the server without the username and password the file:
/includes/configure.php

[joanorsky]

I made an order but it is not available for download as the Orders Status is < 2 or > 4 so I have to wait for approval vs automatic access ...

File was approved just now! Sorry... i didn't noticed that you've made an order...