Ask A Question

[Papanco]

I'm a recent user of zen cart: the "Ask A Question" mod is full page, but I would like to improve the appearance, insert the right (or left) column: how can I do it?

[swguy]

AAQ respects your sidebox settings like any other page. Not sure what you are seeing.

[Papanco]

thanks for the quick reply, example: https://www.promoregali.it/confetti2...oducts_id=2709

[swguy]

That's your template. Check the common folder for customizations.

On a product page, under
<div class="container">
<div class="row">

you have
<div id="centercontent-wrapper" ....
<div id="left-column" ....

On the AAQ page you have

<div class="container">
<div id="centercontent-wrapper">

and no left-column.

[swguy]

If you bought your template from Perfectus, you should go to them for support first - they will be the best able to support you and help.

[Papanco]

probably Perfectus could help me, but as a new user I wanted to understand how it works for the future ...
I installed AAQ 2.2 on v.156C: I don't understand why it is not seen like all the other pages.
I come from OSC so for me it is also a mental exercise.
Thank you

[balihr]

Papanco, problem with commercial templates is that most people don't have it, and this is something that's most likely controlled from code in on of the template's files. You're probably looking for includes/templates/zenshopp/common/tpl_main_page.php and something about $flag_disable_left - it's usually enabled for all pages (false) and then you list pages where you want to disable it (true). But, the template author might have used a different approach and disabled it for all pages and then explicitly stated just a few pages where it IS enabled. This is just one of many possible reasons.
What I'm trying to say - it's really hard to get support for commercial templates here on the forums because we don't have access to that code so we can't know what was done or how it was done.

P.S. Hope you're safe, Italy's been hit hard...

[swguy]

To turn off sideboxes on a page, there are two approaches:

- do it by page
- do it by sidebox

These are both discussed in this help page:

https://docs.zen-cart.com/user/sideb...debox_display/

[Papanco]

Thanks balihr, I have to understand the rules of Zen Cart: sometimes it is difficult but then everything is understood thanks to the advice of the community.
Italy with Covid-19 is suffering a lot and we are slowly coming out of it: thank you, luckily I am fine but I have lost many friends.

[Papanco]

To turn off sideboxes on a page, there are two approaches:

- do it by page
- do it by sidebox

These are both discussed in this help page:

https://docs.zen-cart.com/user/sideb...debox_display/

ok, thanks: problem solved.
When will version 157 be ready? I have seen that it contains many interesting news and AAQ already installed