My contact us forum isn't sending emails, if I go through it, it looks like it sent an email, but no email shows up. Is the Doc in? Can anyone help w/ this?
My contact us forum isn't sending emails, if I go through it, it looks like it sent an email, but no email shows up. Is the Doc in? Can anyone help w/ this?
1. do you have anything in the 'contact us pulldown list' field in the email settings?
2. if not, that's fine... it uses the "Store email address"
3. Do either of the above have more than "one" email address listed? If yes, do they have a comma and space between them?
4. Are all the email addresses formatted properly?
5. What version of Zen Cart?
6. What version of Apache/IIS?
7. Are create-account emails working?
8. What email software have you attempted to receive these emails in?
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Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
1. do you have anything in the 'contact us pulldown list' field in the email settings?
yes, info AT skinevo DOT com
2. if not, that's fine... it uses the "Store email address"
ok
3. Do either of the above have more than "one" email address listed? If yes, do they have a comma and space between them?
just one listed
4. Are all the email addresses formatted properly?
I think so
5. What version of Zen Cart?
Zen Cart 1.3.0.2
6. What version of Apache/IIS?
How do I find this, I have siteground as my host
7. Are create-account emails working?
No, I guess not, so when someone creates and account, I should get an email, right?
8. What email software have you attempted to receive these emails in?
I am using the cpanel and firebird, firebird for the most part but checked it through the cpanel
when "you" create an account, do "you" get a confirmation email?
when you place an order, do you get a order-summary email?
is siteground hosting you on a linux/unix server, or windows server?
.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
when "you" create an account, do "you" get a confirmation email?
Yes, the account holder gets an email
when you place an order, do you get a order-summary email?
Yes
is siteground hosting you on a linux/unix server, or windows server?
Linux/unix
Try emptying the contact-us pulldown setting so that it uses the store email address.
.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
Man, Doc, for real when are you coming to Japan. I am going to buy you a beer!
haha !
The problem is likely that the address you had entered didn't follow the proper format, as described in the help text next to the field where you enter the email address. For the contact-us pulldown, if you enter anything, you need to supply both the name and the email address, using the prescribed pattern.
Or, you can leave it blank and it'll just use the store address.
.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
Ok, cool. My bad, but for real man, you ever come to japan. I will hook you up.
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